Patient Access Representative

4 days ago


Columbus, Wisconsin, United States Prairie Ridge Health Full time
{"title": "Patient Access Representative/Communications Specialist", "description": "Job Summary

Prairie Ridge Health is seeking a skilled Patient Access Representative/Communications Specialist to join our Registration/Communications Department. This PRN (as needed) position will work various night, pm and weekend shifts, providing exceptional customer service and serving as the initial hospital contact for telephone, two-way radio calls, and registering/access to patients.

Key Responsibilities:

  • Provide high-level customer service to patients, physicians, and staff
  • Route telephone calls and facilitate communication with staff and the general public
  • Obtain and record accurate and complete demographics and payer information upon patient registration or admission
  • Verify insurance eligibility and collect deposit requirements
  • Operate a variety of equipment proficiently, including the Attendant Console, overhead paging system, and ambulance radio

Requirements:

  • High school diploma or equivalent highly preferred
  • Basic word processing proficiency required
  • Six months hospital experience in registration and/or patient accounts or experience in a medical office setting preferred
  • Excellent verbal and written communications skills required
  • Typing speed of 45 words per minute and above average mouse navigation skills required

Work Schedule:

Varying AM/PM, holiday and weekend shifts

FTE: PRN (as needed)

Prairie Ridge Health is an equal opportunity employer.

", "lang_code": "en"}

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