Food Service Customer Support Specialist

2 weeks ago


Northampton, Massachusetts, United States Food Service Circle Full time

Catering Customer Service Associate

Job Overview:

We are seeking a dedicated Catering Customer Service Associate to join our dynamic team. This role is essential in providing outstanding service within the food service sector.

Position Details:

Hourly Rate: £8.91

Weekly Hours: 30 hours

Shift Pattern: 08:00 - 13:30 / 14:00 - 20:30 Rota

Location: Northampton NN4 9BX

Key Responsibilities:

  • Prepare and serve high-quality meals that satisfy our clients.
  • Deliver a seamless and personalized experience to all customers.
  • Maintain a thorough knowledge of food services to assist customers effectively.
  • Uphold a positive brand image while representing our company.
  • Handle cash transactions and operate the cash register accurately.
  • Adhere to food handling and hygiene standards.
  • Comply with health and safety regulations.

Ideal Candidate Profile:

  • Passionate about providing exceptional service with a friendly demeanor.
  • Proactive in decision-making to enhance customer satisfaction.
  • Strong team player with excellent communication skills.
  • Aim for success and growth in your role.
  • Able to perform well under pressure.
  • Exhibit outstanding timekeeping and reliability.
  • Possess a safety-first mindset.

Benefits:

  • Exclusive discounts on travel and shopping.
  • Meal allowances and savings on grocery shopping.
  • Discounts on entertainment, including cinema tickets.
  • Access to wellness and mindfulness programs.
  • Opportunities for career advancement through our development programs.

Join us at Food Service Circle, where we pride ourselves on delivering quality service and fostering a supportive work environment.



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