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Customer Support Coordinator

2 months ago

Northampton, Massachusetts, United States Reliable Temps Full time
Position Overview:

Reliable Temps is in search of a Client Support Specialist for a client based in Northampton. This role is a temporary-to-permanent opportunity. Familiarity with payroll processes is advantageous.


Our client provides a competitive salary along with a comprehensive benefits package, generous Paid Time Off, a modern and comfortable office environment, and company-sponsored social gatherings.


Key Responsibilities:

  • Engage directly with clients to address their needs while fostering strong relationships.
  • Ensure timely and accurate processing of all client payrolls.
  • Scrutinize payroll data and uphold client information with precision and confidentiality.
  • Communicate effectively with clients and team members.

Required Qualifications:

  • Prior experience in client support roles
  • Strong telephone communication skills
  • Minimum of 2 years of customer service experience in an office environment
  • Passion for problem-solving
  • Highly organized and analytical
  • Positive demeanor

Why Choose Reliable Temps?

Since 1989, Reliable Temps has been dedicated to providing outstanding staffing solutions. We offer a variety of employment opportunities, including full-time, part-time, and temporary positions for local job seekers. Our roles cater to individuals at all experience levels, from entry-level positions with growth potential to seasoned professionals seeking the ideal fit.

We value your skills and will advocate for you to secure the position that aligns with your career aspirations.

Reliable Temps Inc. collaborates with leading companies across Western Massachusetts, Connecticut, and New Hampshire. As a member of Reliable Temps Inc., your career advancement is our priority, and we are committed to helping you take the next step in your professional journey.

Job Type:
Full-time

Compensation:
$22.00 per hour

Expected hours: 40 per week

Work Schedule:

  • 8-hour shifts
  • Daytime hours

Education Requirements:

  • High school diploma or equivalent (Preferred)

Experience Requirements:

  • Customer service: 2 years (Preferred)
  • Office experience: 2 years (Preferred)

Work Environment:
In-person