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Café Team Leader

2 months ago

Northampton, Massachusetts, United States Food Service Circle Full time

Position: Coffee Shop Supervisor

Job Overview:

As a Coffee Shop Supervisor, your primary responsibilities will include:

1. Leading and managing the team effectively.

2. Assisting in the recruitment process and providing continuous support, training, and development for team members.

3. Ensuring effective communication within the team, fostering internal relationships, and maintaining management reporting and client interactions to achieve operational excellence.

4. Keeping the team informed about product offerings and service knowledge.

5. Overseeing compliance with COSHH, Health & Safety, Hygiene, and Food Safety regulations, while reporting any incidents according to established procedures.

6. Managing food stock levels, including ordering and maintaining control within budgetary constraints.

Desired Qualifications:

The ideal candidate for the Coffee Shop Supervisor role will possess:

- A genuine passion for delivering exceptional customer service.

- Proven experience in a leadership role within a team environment.

- Essential experience in the catering industry.

Company: Food Service Circle