Restaurant Operations Director

18 hours ago


New Brunswick, New Jersey, United States Burger King Full time

At Burger King, we are seeking a seasoned Restaurant General Manager to join our team. This is an exciting opportunity for a results-driven individual who can drive profitability, guest satisfaction, and people development.

About the Role

The ideal candidate will have 1-2 years of previous restaurant management experience, a strong understanding of P&L management, and excellent leadership skills. They will be responsible for managing the daily operations of a single restaurant, including labor management, compliance with government regulations, and ensuring that the restaurant upholds operational and brand standards.

Key Responsibilities
  • Profitability: Has primary accountability for the restaurant P&L and actively manages towards desired financial outcomes. Reviews key P&L lines to increase profitability for the restaurant. Drives sales through proactive guest service, people development & operations management.
  • Guest: Motivates and directs team members to exceed guest expectations with accurate, friendly, and fast service in a clean facility. Manages the guest experience through operations and timely response to Guest issues. Problem solves guest feedback systems to determine root-causes and develops action plans to address issues.
  • People: Leads the restaurant's recruitment and selection process to build and retain an effective restaurant team. On-boards new team members by training and guiding them through the certification process. Inspires the restaurant team by effectively managing individual and team recognition programs.
  • Operations: Manages restaurant labor using optimal Manager staffing and Team Member scheduling. Enforces compliance with government regulations, employment laws, and BKC policies. Ensures that restaurant upholds operational and brand standards.
Requirements
  • Must be at least eighteen (18) years of age.
  • High School Diploma or GED required, 2 years of college preferred.
  • 1-2 years of previous restaurant management experience.
  • Strong understanding of P&L management & drivers of restaurant profitability.
  • Ability to prioritize own and others' work and time to meet deadlines and objectives.
  • Demonstrated leadership skills.
  • Demonstrated understanding of guest service principles.
  • Available to work evenings, weekends, and holidays.
  • Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant.

We offer a competitive salary range of $60,000 - $80,000 per year, depending on experience, plus benefits and opportunities for career growth.



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