Vice President of Logistics Operations

1 week ago

Chattanooga, Tennessee, United States Penn Foster Inc Full time
Position Overview

The Vice President of Logistics Operations is responsible for overseeing all operational and strategic initiatives for designated locations through effective collaboration with site leaders, internal stakeholders, and key client representatives.

This role serves as a crucial link between the organization and its clients, managing intricate customer relationships while analyzing and identifying value-added services that align customer requirements with solution-oriented selling.

The position is tasked with formulating long-term strategies for customer sites to achieve optimal operational efficiency and cost-effectiveness while enhancing internal profitability.

Key Responsibilities
  • Identify and pursue new business opportunities to increase revenue through expanded service offerings and improved operational efficiencies with existing clients.
  • Establish strong relationships with key client contacts by actively listening and thoroughly understanding their operational environment and market differentiation.
  • Develop, maintain, and assess customer profiles with a strong emphasis on proactively identifying business challenges, opportunities, critical information flow, competitive landscape, management review processes, and contract compliance.
  • Present comprehensive proposals and tailored customer-specific solutions that are scalable and aligned with industry best practices.
  • Lead the implementation of company initiatives and manage all change management efforts at assigned sites.
  • Review tactical elements of business profiles, key performance indicators, and other relevant data to promote additional solutions and drive operational enhancements.
  • Utilize Lean Six Sigma methodologies to inform decision-making and improve operational performance.
  • Coach and develop team members in Kenco operations, focusing on training, leadership, project management, and the Kenco Operating System.
  • Enforce corrective action plans and ensure accountability from site leadership and team members.
  • Establish metrics that positively influence safety, quality, and financial outcomes.
Qualifications

A Bachelor's degree is required; an M.B.A. is preferred.

10+ years of experience in supply chain management is essential; prior exposure to ISO, FDA, DEA, FTZ, or EPA regulations is advantageous.

Preferred qualifications include Lean Six Sigma and/or Supply Chain certifications or training.

Strong understanding of supply chain strategies, particularly in dedicated transportation.

Exceptional customer relationship management skills; ability to balance and meet customer expectations while aligning with corporate objectives.

Strong analytical, planning, organizational, and decision-making capabilities.

Excellent verbal and written communication skills.

Interpersonal influence and adaptability to changing priorities are essential.

Proficient in cost control and growth management.

Proactive approach to employee relations and comprehensive knowledge of financial practices and accounting.

Ability to establish policies and procedures effectively.

Proven leadership skills with a focus on team collaboration.

Core Competencies
  • Collaborative Leadership: Effectively navigates formal and informal networks to achieve objectives while instilling a sense of purpose in others.
  • Impactful Communication: Dedicates necessary resources to convey the strategic vision, direction, priorities, and progress of the team.
  • Customer Relationship Management: Maintains a deep understanding of evolving customer needs and delivers rapid results across all areas.
  • Financial Acumen: Applies a comprehensive understanding of financial management principles to ensure responsible and strategically aligned decisions.
  • Change Leadership: Develops and implements organizational strategies that align with long-term goals.
  • Creative Work Environment: Fosters an atmosphere that encourages innovative thinking while maintaining focus and resilience under pressure.
  • People Development: Implements strategies to enhance employee performance and engagement in alignment with organizational objectives.
  • Strategic Perspective: Balances daily tasks with strategic actions that influence the organization's long-term sustainability.
Travel Requirements

This role may require travel of approximately 25% or less. While a passport is not mandatory, it is recommended.

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