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Patient Service Representative
2 months ago
We are seeking a highly skilled Patient Service Specialist to join our team at NovaCare Rehabilitation in Exton, PA. As a Patient Service Specialist, you will be responsible for managing the front desk operations, providing exceptional patient care, and ensuring a smooth experience for our patients.
Responsibilities- Greet new and existing patients, register new patients, and provide information about their visit
- Schedule patient appointments and communicate with patients, providers, and coworkers
- Collect co-pays, manage payer approvals, and conduct insurance authorizations and verifications
- Provide patients with information about their next appointment and respond to requests for information
- High School Diploma or GED
- 1 Year of Front Desk Experience
- 1 Year of Medical Office Experience
- Insurance Verification Experience
- 1 Year of Scheduling Experience
- Ability to walk, stand, bend, and reach consistently throughout a work day/shift
- Appropriate manual dexterity to enable typing throughout a work day/shift
- Ability to lift up to 25lbs, safely, from ground to waist using proper body mechanics
- Ability to carry office supplies up to 10lbs
- Visual acuity sufficient to maintain accurate records, recognize people, and understand written direction
- Ability to speak and hear sufficiently to understand and give directions
NovaCare Rehabilitation is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. We are dedicated to providing exceptional patient care and creating a positive work environment for our employees.
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