Current jobs related to Client Relationship Manager - New York, New York - Nextdoor

  • Client Relationship Manager

    2 weeks ago

    New York, New York, United States WTW inc. Full time

    Job SummaryThe Client Advocate role at WTW Inc. is a critical position that supports client relationship and strategy at the insurance program level. This role works in conjunction with a Senior Relationship Manager on complex and middle market accounts to provide coordinated service and placement to meet the client's insurance and risk management needs.Key...

  • Client Relationship Manager

    7 days ago

    New York, New York, United States Guardian Life Insurance Company Full time

    Job DescriptionWe are seeking a highly skilled Client Executive to join our team at Guardian Life Insurance Company. As a Client Executive, you will be responsible for managing sophisticated client accounts, ensuring client satisfaction, and driving business growth.Key Responsibilities:Manage client relationships and develop strategic plans to achieve...

  • Client Relationship Manager

    2 weeks ago

    New York, New York, United States Apparatus Studio Full time

    Job Title: Client ManagerApparatus Studio is seeking a highly skilled Client Manager to join our team in New York. As a Client Manager, you will be responsible for managing and cultivating relationships with interior designers, architects, and other key stakeholders in the luxury design industry.Key Responsibilities:Develop and maintain strong relationships...

  • Client Relationship Manager

    2 weeks ago

    New York, New York, United States Guardian Life Insurance Company Full time

    Job SummaryWe are seeking a highly skilled Client Executive to join our team at Guardian Life Insurance Company. As a Client Executive, you will be responsible for managing complex client relationships, driving business growth, and delivering exceptional customer service.Key ResponsibilitiesManage client relationships to ensure high levels of satisfaction...

  • Client Relationship Manager

    2 weeks ago

    New York, New York, United States AXA XL Ltd Full time

    Client Relationship LeaderAXA XL Ltd is seeking a seasoned Client Relationship Leader to join our team. As a key member of our client-facing team, you will be responsible for nurturing and cultivating long-term relationships with strategic accounts, leveraging your deep understanding of the market and our internal networks to deliver exceptional value to our...

  • Client Relationship Manager

    1 week ago

    New York, New York, United States Bank of America Full time

    Job Title: Relationship ManagerJob Summary:We are seeking a skilled Relationship Manager to join our team at Bank of America. As a key member of our Financial Advisor team, you will play a critical role in developing and enhancing existing client relationships.Key Responsibilities:Serve as a key point of contact for clients on non-administrative requests and...

  • Client Relationship Manager

    2 weeks ago

    New York, New York, United States Capital Group Full time

    About the RoleWe are seeking a highly skilled Client Relationship Specialist to join our team at Capital Group.Key Responsibilities:Provide administrative support to our Private Wealth Advisors, assisting with business planning, relationship building, and client management.Work closely with our team to expand existing relationships and build new ones,...

  • Client Relationship Manager

    1 week ago

    New York, New York, United States Guardian Life Full time

    Job SummaryWe are seeking a highly skilled Client Executive to join our team at Guardian Life. As a Client Executive, you will be responsible for managing complex client relationships and driving business growth through strategic account management.Key Responsibilities:Develop and execute account management strategies to drive client satisfaction and revenue...

  • Client Relationship Manager

    1 week ago

    New York, New York, United States DGA SECURITY SYSTEMS INC Full time

    Job DescriptionWe are seeking a skilled Client Relationship Manager to support our existing clients through best-in-class customer service. As a member of our Account Management Team, you will engage with high-end/high-risk clients, including luxury retail, property management, art galleries, and hospitality, to further their knowledge of our company and...

  • Client Relationship Manager

    2 months ago

    New York, New York, United States Alliant Insurance Services Full time

    Alliant Insurance Services is looking for a dedicated Account Manager to enhance our service team and assist in managing our portfolio of clients. This position is crucial for fostering client relationships and driving new business initiatives. The ideal candidate will be adept at assessing client requirements, negotiating terms, and crafting tailored...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States JSR Tech Consulting Full time

    We are a global leader in visual content, partnering with Fortune 500 clients to leverage technology and meet their unmet needs. We seek a skilled Senior Client Relationship Manager to lead our Account management initiatives in the US territory, focusing on nurturing and expanding our existing client relationships.Key ResponsibilitiesProactively manage and...

  • Private Client Relationship Manager

    2 weeks ago

    New York, New York, United States Emigrant Bank Full time

    Job Title: Private Client Relationship ManagerAt Emigrant Bank, we are seeking a highly skilled Private Client Relationship Manager to join our Personal Risk Management team. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing expert advice on insurance solutions, and driving...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States TD Bank Full time

    Job DescriptionWe are seeking a highly skilled and experienced Senior Client Relationship Manager to join our team at TD Bank. As a key member of our Global Institutional Relationship Management team, you will be responsible for building and maintaining strong relationships with our institutional clients, identifying new business opportunities, and providing...

  • Senior Client Relationship Manager

    1 week ago

    New York, New York, United States Insight Global Full time

    About the Role:The Senior Client Relationship Manager will be responsible for managing and growing key client accounts within the Banking, Financial Services, and Insurance (BFSI) domain. This role requires a deep understanding of IT consulting services and the BFSI industry to effectively drive client engagement, satisfaction, and business growth.Key...

  • Strategic Client Relationship Manager

    2 weeks ago

    New York, New York, United States AMA CONSULTING Full time

    Job Title: Engagement DirectorThe Engagement Director plays a critical role in driving business growth and expansion within existing client accounts. This involves providing executive-level oversight and direction for client relationships, ensuring successful project delivery and maintaining high levels of client satisfaction.Key Responsibilities...

  • Private Client Relationship Manager

    2 weeks ago

    New York, New York, United States Citizens Financial Group, Inc. Full time

    About the RoleCitizens Financial Group, Inc. is seeking a highly skilled Private Client Relationship Manager to join our team. As a key member of our Private Client Group, you will be responsible for building and maintaining strong relationships with our affluent and high-net-worth clients.Key ResponsibilitiesAcquire and retain new clients through proactive...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Fidelity Information Services Full time

    About the RoleWe are seeking a Senior Client Relationship Manager to join our team at Fidelity Information Services. As a key member of our client-facing team, you will be responsible for building and maintaining high-level relationships with our strategic clients.Key Responsibilities:Strategically focused and responsible for client satisfaction, maintaining...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States Fidelity Information Services Full time

    Job DescriptionAbout the Role:We are seeking a highly skilled Senior Client Relationship Manager to join our team at Fidelity Information Services. As a key member of our client-facing team, you will be responsible for building and maintaining strong relationships with our most strategic clients.Key Responsibilities:Develop and execute client relationship...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States ADP Full time

    Job Title: Senior Client Relationship ManagerThis is a virtual position that requires a strong relationship manager to develop and maintain effective relationships with top-tier clients in the retirement plan services industry. The ideal candidate will have a deep understanding of the client's business needs and be able to provide expert guidance on ADP's...

  • Senior Client Relationship Manager

    2 weeks ago

    New York, New York, United States BSE Global Full time

    Job Title: Senior Client Relationship ManagerBSE Global, a multifaceted sports and entertainment business, seeks a Senior Client Relationship Manager to join its Membership Services team. As a key member of the team, you will be responsible for building and maintaining strong relationships with season ticket members, driving client retention and revenue...

Client Relationship Manager

2 months ago

New York, New York, United States Nextdoor Full time
Job Overview

#TeamNextdoor

Nextdoor is a platform that connects individuals to their local communities, fostering a sense of belonging. Our mission is to create a more compassionate world where everyone has a neighborhood they can trust.

Every day, neighbors worldwide rely on Nextdoor for reliable information, assistance, and to foster genuine connections with those around them — including neighbors, businesses, and local services. Currently, Nextdoor serves over 315,000 neighborhoods across 11 countries.

Your Future Team

The Mid-Market advertisers are essential to our thriving multi-billion dollar advertising operation.

The Mid-Market Account Management team comprises a diverse and motivated group of client service and sales professionals dedicated to linking brands with our community of neighbors through an expanding array of advertising solutions. Our team culture reflects our broader business objectives, emphasizing the importance of building trustworthy relationships both internally and externally. We are committed to delivering results for our brand partners while enhancing neighbor value. We are looking for client service professionals who share our passion for customer value, professional development, and fostering a culture of inclusivity.

At Nextdoor, we provide a welcoming and inclusive work environment that supports a hybrid work model, offering flexibility for our valued team members.

Your Contribution

Nextdoor's ACCELERATE program assists advertisers in connecting with our hyper-local community of neighbors across the United States through our native advertising platform. We are in search of a results-driven Account Manager to join our Advertising Solutions team and expand our advertising partnerships on Nextdoor. In this role, you will collaborate with brands and agencies to implement advertising strategies on our platform while also working closely with product management and engineering teams to provide insights and identify opportunities for product enhancement. You will bring a strong commitment to driving customer value and achieving business objectives, with a proven history of nurturing and expanding customer relationships.

Your responsibilities will encompass:

  • Overseeing all facets of an advertiser's platform engagement, from onboarding to campaign execution.
  • Establishing and nurturing robust partnerships with brand and agency stakeholders; managing daily communications to ensure campaign success.
  • Delivering exceptional customer service by proactively monitoring campaign performance and addressing any issues promptly.
  • Leading data-informed discussions for upselling and renewing contracts to retain and grow advertising partnerships.
  • Utilizing internal tools and dashboards to analyze and enhance performance.
  • Becoming a platform authority; adopting a strategic approach to product integration through a deep understanding of your clients' business challenges and our platform's solutions.
  • Creating and presenting strategic insights, campaign summaries, and/or Quarterly Business Reviews to clients.
  • Collaborating across departments to ensure seamless execution of all campaign elements.
  • Participating in Nextdoor events, training sessions, team-building activities, and volunteer opportunities.
  • Fostering in-person relationships with team members and contributing to the KIND culture that Nextdoor values.
  • Willingness to travel as necessary.
What You Bring
  • 2-4 years of experience in account management or client services within a digital media or advertising agency.
  • Strong comprehension of campaign strategy, execution, and optimization in a platform-based media buying environment for both managed and self-service clients.
  • Proven success in retaining and expanding customer relationships.
  • Hands-on experience in enhancing brand awareness and achieving lower-funnel performance metrics.
  • A curious mindset, eagerness to learn, and a passion for problem-solving.
  • Ability to excel in a fast-paced, high-volume environment while managing multiple projects with meticulous attention to detail.
  • A data-driven and analytical approach; capable of delivering actionable insights to inform strategy and renewals.
  • A commitment to community building, promoting an inclusive team environment and diversity of thought, both at Nextdoor and in your local neighborhoods.
  • Willingness to travel as needed.
Compensation and Benefits

Nextdoor offers a comprehensive rewards package that includes compensation, benefits, perks, and recognition programs.

The compensation structure includes a base salary plus commission (which will vary based on your achievement of sales-related goals). The anticipated on-target earnings (OTE) inclusive of base salary and commission is in the range of $90,000-$120,000 annually, with potential for higher earnings based on performance.

We also expect to provide a meaningful equity grant for this position, with quarterly vesting starting within the first three months of employment.

Overall compensation will vary based on your relevant skills, experience, and qualifications. Nextdoor employees can select from a variety of excellent health plans, with 100% coverage of personal monthly premiums for health, dental, and vision, along with a OneMedical membership for concierge care.

At Nextdoor, we empower our employees to strengthen local communities. To foster a platform where everyone feels welcome, we aim for our workforce to reflect the diversity of the neighborhoods we serve. We encourage all individuals who resonate with our mission to apply. We do not discriminate based on race, gender, religion, sexual orientation, age, or any other characteristic that unfairly targets a group. In accordance with the San Francisco Fair Chance Ordinance, we consider qualified applicants with arrest and conviction records.

For details regarding our collection and use of applicants' personal information, please refer to Nextdoor's Personnel Privacy Notice.