Client Relationship Manager

4 days ago

New York, New York, United States DGA SECURITY SYSTEMS INC Full time
Job Description

We are seeking a skilled Client Relationship Manager to support our existing clients through best-in-class customer service. As a member of our Account Management Team, you will engage with high-end/high-risk clients, including luxury retail, property management, art galleries, and hospitality, to further their knowledge of our company and grow our business with them.

Key Responsibilities:

  • Engage in relationship reviews with clients over the course of their existing contracts.
  • Propose and negotiate contract extensions, rate changes, and other terms of their agreements.
  • Visit client locations in the NYC and surrounding metro area.
  • Perform ongoing process and procedural reviews with clients.

Requirements:

  • 4+ years of client-facing relationship management experience (sales and/or high-end customer service).
  • Experience negotiating with clients both face-to-face and over the phone.
  • Exceptional communication skills, strong computer skills, and attention to detail.
  • Ability to multitask in a fast-paced environment, think on your feet, and adapt to the many challenges you will face throughout the workday.
  • Interact with our wide range of clients from individual business owners to corporate executives.
  • A bachelor's degree is preferred but not required.

What's In It for You:

  • Competitive compensation and excellent comprehensive benefits package.
  • Chance to work with an extremely experienced and talented team.
  • Make a true impact on our company and products with high-visibility and possibilities for career growth.
  • Company outings, catered lunches, team-building events, and much more.
  • Excellent location in Hell's Kitchen.

About Our Company:

DGA Security is a high-growth security technology company. Many of the world's iconic brands trust DGA's suite of security and monitoring services to protect their businesses, real estate, and retail presences across North America. With over fifty years of market dominance, we are a rock-solid company that is lucky enough to leverage today's evolving technologies to enjoy continued aggressive growth.

From the moment you walk into our beautiful offices, you get the right entrepreneurial vibe with all the excitement and benefits you would expect. However, DGA is serious about fostering a healthy work-life balance and time spent with the team will confirm that. Most importantly, you will have the chance to surround yourself with some of the best and brightest people around.

DGA is an Equal Opportunity Employer. Here, we believe that embracing innovation is not just a core value, but a responsibility. We are committed to building an inclusive and diverse workplace where everyone, regardless of race, gender, age, disability, sexual orientation, religion, or any other characteristic, feels valued and supported. We provide equal opportunities to all applicants and employees and strive to foster a culture where differences are celebrated and everyone's voice is heard. Your unique perspectives and experiences are what drive us forward.

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