Program Analyst II

2 weeks ago

Hawthorne, California, United States South Bay Workforce Investment Board, Inc. Full time
Job Overview

South Bay Workforce Investment Board, Inc. is in search of a committed and skilled individual for the role of Program Analyst II - PDA Supervisor. This position is pivotal in providing direction and management to a team of Program District Assistants (PDA) across various functions, including Job Development, Job Readiness (Blueprint Trainers), and Job Coaching.

Key Responsibilities
  • Program Management: Grasp the comprehensive programs, provisions, and timelines specified in the Prime Agreement with the County, executing management directives related to assigned TSE programs.
  • Strategic Development: Understand the goals of the Transitional Subsidized Employment program (TSE) and consistently devise strategies to optimize processes and enhance program performance.
  • Team Supervision: Oversee job development, blueprint training, and job readiness initiatives, ensuring timely task completion and goal achievement.
  • Employer Engagement: Engage in recruitment activities, including marketing and outreach, to facilitate hiring processes.
  • Site Visits: Conduct regular visits to One-Stop Centers & AJCCs where field staff are located.
  • Team Meetings: Organize meetings, webinars, and conference calls to address challenges, provide technical support, and share best practices.
  • Data Analysis: Compile, review, and analyze data, preparing reports for management as required.
  • Task Delegation: Oversee daily team operations, delegate responsibilities, set clear deadlines, and ensure timely task completion.
  • Performance Reporting: Prepare and submit weekly and monthly performance reports to management.
  • Team Motivation: Inspire team members, identify training needs, provide coaching, and foster an environment of open communication.
  • Workshops: Conduct Pre-Employment Workshops as necessary.
  • Team Building: Encourage creativity, recognize high performance, organize team-building activities, and resolve conflicts.
  • Performance Monitoring: Track team performance and report on key metrics.
  • Additional Duties: Perform other related responsibilities as needed.
Qualifications
  • Bachelor's degree in a relevant field (e.g., Business Administration, Human Resources, Social Sciences) preferred.
  • Three (3) years of experience in social service and/or job training and development programs.
  • Demonstrated supervisory experience, including monitoring team performance and reporting metrics.
  • Proven leadership skills, with the ability to motivate and inspire team members.
  • Excellent communication and interpersonal skills, with a collaborative approach to diverse teams.
  • Ability to develop and implement effective strategies while building professional relationships.
  • Knowledge of workforce development programs is preferred.
  • Experience in public relations and building employment networks.
  • Strong critical thinking and analytical skills.
  • Outstanding time management and organizational abilities.
  • Self-motivated and capable of working under pressure.
  • Proficiency in relevant software applications (e.g., Microsoft Office Suite).
  • Reliable transportation and a valid California Driver's License.
  • Successful completion of background and reference checks.
Working Conditions
  • Potential exposure related to COVID-19 may require adherence to safety measures.
  • Engagement in activities such as walking, standing, and sitting at a desk is expected.
  • Travel for trainings, conferences, and meetings may be necessary.
Compensation and Benefits

This is a full-time, non-exempt position with a standard workweek of 40 hours, offering a competitive hourly rate commensurate with experience. The company provides a comprehensive benefits package, including health reimbursement, sick and vacation time, holidays, and a 401k plan. Eligibility for Public Service Loan Forgiveness (PSLF) is also available.

This job description is intended to provide essential information about the position's scope and is not exhaustive regarding experience, skills, efforts, duties, responsibilities, or working conditions associated with the role.

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