Assistant General Manager
3 weeks ago
Sauna House Bonita Springs is seeking a highly skilled and experienced Assistant General Manager to join our team. As a key member of our management team, you will be responsible for overseeing daily operations, ensuring the seamless functioning of our bathhouse facility, and providing exceptional customer service.
Key Responsibilities:
- Support the General Manager in managing daily operations, including staff supervision, customer service, and facility maintenance.
- Develop and implement strategies to enhance customer satisfaction, loyalty, and retention.
- Assist in conducting performance reviews, providing feedback, and coaching staff to ensure high-quality service delivery.
- Oversee scheduling, inventory management, and equipment maintenance to ensure efficient operations.
- Collaborate with the General Manager to develop and implement marketing strategies, promotions, and partnerships to drive business growth.
Requirements:
- Proven experience in management, customer service, and operations in a similar industry.
- Strong leadership, communication, and interpersonal skills.
- Ability to work in a fast-paced environment, prioritize tasks, and meet deadlines.
- Knowledge of the wellness industry, including current trends, treatments, and best practices.
- Ability to maintain a high level of cleanliness and organization in the facility.
About Sauna House Bonita Springs:
We are a modern bath house located in Downtown Bonita Springs, Florida, dedicated to providing a relaxing and rejuvenating experience for our customers. Our team is passionate about delivering exceptional customer service and creating a welcoming atmosphere for all guests.
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