General Manager, Condos- Barefoot Beach

3 weeks ago

Bonita Springs, Florida, United States Guest Services Full time

Job Summary:

The General Manager is responsible for overseeing all aspects of condominium property operations, including communications, human resources, financial management, facilities maintenance, and project management. This role requires a strong leader who can motivate a team to provide exceptional customer service while directing the management team and ensuring staff performance.

Key Responsibilities:

  • Plan and develop daily operations, scheduling, supervising, and participating in unit-specific duties.
  • Recruit, supervise, train, schedule, discipline, review, and direct management and staff.
  • Maintain accounting records, client reporting requirements, vendor expense control, and negotiating contracts and bids.
  • Respond to client inquiries and resolve complaints.
  • Attend board and committee meetings, providing management reports and advice on the physical plant and administration.
  • Keep records and minutes of board and committee meetings.
  • Assist in developing leadership through committees and provide administrative tools to the board.
  • Implement board decisions and administer services, programs, and operations within policies and guidelines.
  • Maintain a safe facility environment, including maintenance, upkeep, and standards for equipment, housekeeping, sanitation, uniform dress, and expense control.
  • Notify the District Manager of unusual events, safety issues, or quality control concerns.
  • Represent the company professionally and positively at all times, maintaining and enhancing the company image.

Requirements:

  • High School Diploma/GED required; Bachelor's or Business Degree preferred.
  • Active Florida CAM License.
  • At least 3-5 years of experience in related management, such as facilities management in hotels, resorts, rentals, or condos.
  • Demonstrated talent for interacting with diverse people.
  • Ability to organize and coordinate multiple priorities, lead a team, and problem-solve.
  • Proven human resources/personnel management skills.
  • Strong customer service abilities and computer skills, including Microsoft Word, Excel, Outlook, and web search engines.
  • Knowledge of Enumerate accounting software preferred.
  • Ability to present financial reports, such as P&L, Variance to Budget, Balance Sheet, AR, AP, and Bank statement reconciliation.

Physical and Mental Requirements:

  • Moving about on foot to accomplish tasks, frequent movements within the unit.
  • Ability to stand for up to 8 hours per day and climb stairs regularly.
  • Withstanding temperature extremes due to Florida weather conditions.
  • Reading and writing work-related documents in English, reviewing financial reports, and understanding basic accounting.
  • Speech recognition and clarity, understanding customer and coworker speech and speaking clearly in English.
  • Constant communication with employees in a fast-paced environment.

About Guest Services:

Founded in 1917, Guest Services has earned a reputation as a premier hospitality management company and National Park Service concessionaire in the United States. We take pride in providing best-in-class services across various client sites, including luxury communities, hotels, resorts, government facilities, and more. Guest Services is an Equal Opportunity/Affirmative Action employer, committed to diversity, equity, and inclusion.

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