General Manager, Condos- Barefoot Beach
4 days ago
Job Summary:
The General Manager is responsible for overseeing all aspects of condominium property operations, including communications, human resources, financial management, facilities maintenance, and project management. This role requires a strong leader who can motivate a team to provide exceptional customer service while directing the management team and ensuring staff performance.
Key Responsibilities:
- Plan and develop daily operations, scheduling, supervising, and participating in unit-specific duties.
- Recruit, supervise, train, schedule, discipline, review, and direct management and staff.
- Maintain accounting records, client reporting requirements, vendor expense control, and negotiating contracts and bids.
- Respond to client inquiries and resolve complaints.
- Attend board and committee meetings, providing management reports and advice on the physical plant and administration.
- Keep records and minutes of board and committee meetings.
- Assist in developing leadership through committees and provide administrative tools to the board.
- Implement board decisions and administer services, programs, and operations within policies and guidelines.
- Maintain a safe facility environment, including maintenance, upkeep, and standards for equipment, housekeeping, sanitation, uniform dress, and expense control.
- Notify the District Manager of unusual events, safety issues, or quality control concerns.
- Represent the company professionally and positively at all times, maintaining and enhancing the company image.
Requirements:
- High School Diploma/GED required; Bachelor's or Business Degree preferred.
- Active Florida CAM License.
- At least 3-5 years of experience in related management, such as facilities management in hotels, resorts, rentals, or condos.
- Demonstrated talent for interacting with diverse people.
- Ability to organize and coordinate multiple priorities, lead a team, and problem-solve.
- Proven human resources/personnel management skills.
- Strong customer service abilities and computer skills, including Microsoft Word, Excel, Outlook, and web search engines.
- Knowledge of Enumerate accounting software preferred.
- Ability to present financial reports, such as P&L, Variance to Budget, Balance Sheet, AR, AP, and Bank statement reconciliation.
Physical and Mental Requirements:
- Moving about on foot to accomplish tasks, frequent movements within the unit.
- Ability to stand for up to 8 hours per day and climb stairs regularly.
- Withstanding temperature extremes due to Florida weather conditions.
- Reading and writing work-related documents in English, reviewing financial reports, and understanding basic accounting.
- Speech recognition and clarity, understanding customer and coworker speech and speaking clearly in English.
- Constant communication with employees in a fast-paced environment.
About Guest Services:
Founded in 1917, Guest Services has earned a reputation as a premier hospitality management company and National Park Service concessionaire in the United States. We take pride in providing best-in-class services across various client sites, including luxury communities, hotels, resorts, government facilities, and more. Guest Services is an Equal Opportunity/Affirmative Action employer, committed to diversity, equity, and inclusion.
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