Customer Project Manager

13 hours ago


Mason, Ohio, United States Benchmark Gensuite Full time
About the Role

We are seeking an experienced Project Manager to join our dynamic team at Benchmark Gensuite. As a key member of our customer-facing team, you will play a crucial role in leading and delivering complex projects, working closely with our customers to ensure their needs are met and exceeded.

Key Responsibilities
  • Develop and execute project plans, considering the appropriate delivery model (Agile or Waterfall) based on project requirements and customer preferences
  • Manage end-to-end project management activities for a diverse range of engagements, working closely with customers to define project scope, objectives, and deliverables
  • Effectively communicate project status, updates, and potential roadblocks to both internal teams and clients
  • Monitor project progress and ensure that project deliverables are of the highest quality, meeting or exceeding customer expectations
  • Leverage your knowledge to provide valuable insights and recommendations during project planning and execution
  • Proactively identify potential risks and issues throughout the project lifecycle
Requirements
  • 3-5 years of experience in project management
  • Certified Scrum Master (CSM) or similar certification
  • Proficiency in both Agile and Waterfall delivery methodologies
  • Excellent interpersonal, communication, and presentation skills
  • Proven ability to manage multiple projects simultaneously, balancing priorities effectively
  • Problem-solving mindset with the ability to adapt to changing project requirements
About Benchmark Gensuite

Benchmark Gensuite enables companies to implement robust, cross-functional digital systems for EHS, Sustainability, and ESG Reporting through a unified digital platform—locally, globally and across diverse operating profiles.

With intuitive, best-practice-based process functionality, flexible configurations, and powerful extensions, the Benchmark Gensuite platform has helped companies worldwide manage their EHS, Sustainability; Quality; Operational Risk and Compliance; Product Stewardship, and Supply Chain Risks for over two decades; and now organically integrated with cutting-edge ESG disclosure reporting and management solutions.

Join over 3 million users that trust Benchmark Gensuite with their software system needs and benefit from rapid deployment and adoption, immediate return on investment (ROI), service excellence, and collaborative innovation.



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