Closing Manager

2 weeks ago

Fort Smith, Arkansas, United States Harps Food Stores, Inc. Full time
Closing Manager Job Summary

To deliver exceptional results to our customers and associates, we're seeking a skilled Closing Manager to provide a positive first impression, determine actual needs, and deliver real solutions. As a Closing Manager, you'll supervise the store, ensuring a safe and clean environment, and exceed customer expectations by providing personalized service and support.

Key Responsibilities:
  • Assist with grocery department operations, including department readiness, supervision, marketing plan execution, price maintenance, policies and procedures, inventory preparation, department cleanliness, and safe use of equipment and tools.
  • Assist with replenishment and inventory processes, including ordering, replenishment, receiving, invoicing, back stock, returns, damages, supply use, and inventory preparation.
  • Direct and be responsible for fresh food preparation and production, including maintaining food safety standards, food preparation and production requirements, and maintaining service counters.
  • Assist with front-end operations, following the daily schedule, monitoring the flow of customers, opening registers as applicable, managing breaks and lunches, supplies, and closing procedures.
  • Monitor the store's execution of all employee, customer, and equipment safety programs, standards, and training requirements.
  • Anticipate and recognize customer needs, remain dedicated to exceeding customer expectations, and use customer information to improve products and services.
  • Encourage an atmosphere of teamwork, support others, facilitate their work, and defend them when appropriate.
  • Strive daily to exceed customer expectations in an effort to support the Harps' Mission Statement.
Requirements:
  • High school diploma or G.E.D. equivalent required.
  • Minimum one year experience in a retail grocery store preferred.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.
  • Adaptable to different situations and the ability to respond with flexibility to shifting priorities and rapid change.
  • Ability to interpret, understand, and follow instructions.
  • Moves, lifts, carries, and places merchandise and supplies weighing less than or equal to 50 pounds without assistance.
  • Frequently reaches overhead and below the knees, including pushing, pulling, squatting, kneeling, bending, stooping, crouching, and twisting with or without bearing weight.
  • Stands and/or walks continuously throughout shift.
  • Visually locates merchandise and other objects, as well as verifies information, often in small print.
  • May be exposed to all weather conditions and inside work with variations in heat, cold, dust, and humidity.
  • May be exposed to cleaning solvents or other chemicals.
  • May be exposed to latex, eggs, nuts, soy, and wheat.
  • Employment at Harps may be contingent upon completion and our evaluation of a PEP survey, drug screen, employment reference check, and criminal background check.

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