Bilingual Customer Service Representative

2 weeks ago


Alexandria, Virginia, United States Sherwin-Williams Full time
About the Role

We are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving their queries and concerns, and ensuring their satisfaction with our products and services.

Key Responsibilities
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide product information and recommendations to customers
  • Work closely with internal teams to resolve customer concerns and improve customer satisfaction
  • Stay up-to-date with product features and maintain a high level of product knowledge
  • Meet or exceed sales goals and customer satisfaction targets
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and fast-paced environment, where you will be challenged to grow and develop your skills. We offer a competitive salary and benefits package, as well as opportunities for career advancement and professional growth.

We are an equal opportunities employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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