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Restaurant Manager
2 months ago
Polly's Pies is seeking a highly skilled and experienced Restaurant Manager to lead our team and drive business success. As a key member of our management team, you will be responsible for overseeing all aspects of store operations, including front-of-the-house and heart-of-the-house management, financial management, marketing, and sales projections.
Key Responsibilities- Store Operations: Manage all facets of store operations, including scheduling, inventory control, labor management, and customer service.
- Financial Management: Oversee financial management, including forecasting sales, controlling profit and loss, and managing cash handling procedures.
- Marketing and Sales: Develop and implement marketing strategies to drive sales and increase customer satisfaction.
- Team Management: Lead and develop a high-performing team, including recruitment, selection, onboarding, education, and coaching.
- Customer Service: Ensure exceptional customer service, including monitoring, evaluating, and auditing food, beverage, and service offerings.
- 5+ years of previous food service and restaurant supervisory experience.
- Mandatory to have a valid driver's license, reliable transportation, and proof of auto insurance.
- Strong working knowledge of store operations, management principles, including scheduling, cost control, continuous improvement, and inventory control policies.
- Must have intermediate-level computer skills (POS, Microsoft Office).
- Must have food preparation skills as they relate to restaurant business.
- Must be up to date on food safety and health codes.
- Customer focused with the ability to work independently or as part of a team.
- Must have extensive working knowledge in customer relations.
- Successful completion of all levels of the company's management development training program (MIT).
Polly's Pies offers a competitive salary range, inclusive of potential bonuses, and a comprehensive benefits package. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
