Medical Office Coordinator
1 day ago
Job Summary:
We are seeking a highly organized and detail-oriented Clinic Office Assistant to join our team at FirstHealth of the Carolinas. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support in a fast-paced clinical environment.
Responsibilities:
- Welcome patients to the office and complete the check-in process, ensuring accurate patient information and insurance details are loaded into our Epic EMR system.
- Verify prior authorizations for visits and obtain required signatures and co-payments.
- Balance daily payment entries against computer totals and discuss balances with patients at check-in and/or check-out time.
- Schedule follow-up and referral appointments and manage no-show appointments to ensure patients are not lost to follow-up.
- Answer phones and manage communications with patients, providers, staff, and insurance companies.
- Effectively communicate and document patient information via Epic EMR system.
- Manage patient schedules, incoming and outgoing referrals, and obtain insurance authorizations for special testing.
- Perform miscellaneous administrative tasks as assigned by manager.
Requirements:
- Associates degree preferred, but not required.
- Three years of experience in a physicians office with previous scheduling, registration, and collections experience is highly preferred.
- Experience with Epic EMR, office skills, medical terminology, and insurance terminology is a plus.
- Excellent communication and computer skills required.
- Self-starter with a friendly, outgoing personality and excellent customer service skills required.
What We Offer:
As a Clinic Office Assistant at FirstHealth of the Carolinas, you will have the opportunity to work in a dynamic and supportive team environment. We offer competitive compensation and benefits packages, as well as opportunities for professional growth and development.
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