Account Manager

1 week ago


Midlothian, Texas, United States Staff My Agency Full time
Account Manager Job Description

We are seeking a highly skilled and motivated Account Manager to join our team at Staff My Agency. As an Account Manager, you will be responsible for providing exceptional customer service, responding to customer inquiries, and maintaining high customer satisfaction.

Key Responsibilities:
  • Provide product and service information to customers, resolving any emerging problems with accuracy and efficiency.
  • Manage incoming calls and handle customer complaints, providing appropriate solutions and alternatives within time limits.
  • Keep records of customer interactions, process customer accounts, and file documents.
Requirements:
  • Ability to obtain Property and Casualty insurance license.
  • Strong phone contact handling skills and active listening.
  • Comfortable making outbound calls.
  • Patient, empathetic, and passionately communicative.
  • Ability to empathize with and advocate for clients when necessary.
  • Strong problem-solving skills.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

We offer a competitive base pay plus bonus, paid time off, valuable experience, and growth potential/Opportunity for advancement within our office. If you are a professional with a great attitude and outgoing personality, who is genuinely excited to help customers, we encourage you to apply for this exciting opportunity.



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