IT Support Specialist
1 week ago
*MUST BE COMFORTABLE COVERING/DRIVING TO OFF-SITE CLINICS IN STRATFORD, TRUMBULL, AND MILFORD, CT*
Essential Skills and Qualifications *
• Practical experience in providing Technical Support within a Windows operating system
• Proficient in using ServiceNow or a comparable ticketing platform
• Excellent Customer Service skills for on-site assistance
• Capability to operate your own vehicle when necessary
Preferred Skills and Qualifications
Vaccination against COVID-19 and the Flu
Position Overview *
Insight Global is seeking a dedicated Desktop Support Technician to become a part of the infrastructure team at a leading healthcare organization in Connecticut. In this position, you will be tasked with the installation, configuration, and ongoing maintenance of various devices across multiple healthcare facilities. Responsibilities will include addressing both software and hardware issues for desktops, laptops, and mobile devices. It is anticipated that this individual will resolve a minimum of 10 support tickets daily in a dynamic healthcare environment. The ideal candidate should possess outstanding client interaction skills, as they will be providing on-site support and moving throughout the campus. Additionally, this candidate should be capable of working independently when required.
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