Beverage Service Assistant

4 weeks ago


San Antonio, Texas, United States ASM Global Full time
Position: Beverage Service Assistant
Department: Food & Beverage
Reports To: F&B Manager
FLSA Status: Part-Time Hourly, Non-Exempt

Overview
  • ASM Global, a leader in the management of public assembly venues, is seeking a dedicated Beverage Service Assistant. This role is pivotal in delivering exceptional customer service during events, ensuring guest satisfaction while supporting various service points throughout the venue.
Key Responsibilities
  • Assist in managing all food and beverage operations related to the service areas.
  • Help with the procurement, receiving, and inventory management of all essential items.
  • Monitor stock levels to ensure proper storage and availability of products.
  • Deliver quality items promptly as directed by the Bar Manager.
  • Collaborate effectively with Suite Staff, Kitchen Personnel, and the Stewarding department.
  • Adhere to grooming and sanitation standards consistently.
  • Support event schedules and assignments based on operational needs.
  • Uphold customer service standards and ensure compliance with service protocols.
  • Build and maintain positive relationships with clients.
  • Perform additional duties as required.
Qualifications
  • Must be at least 21 years of age.
  • TABC certification is required.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
Education and Experience
  • High School diploma or equivalent is preferred.
  • Basic knowledge of cash register operations and cash handling procedures is necessary.
  • Competence in basic math for accurate money handling is required.
  • Familiarity with bar operations is advantageous.
Skills and Abilities
  • Ability to read and interpret various documents.
  • Proficient in basic arithmetic operations.
  • Capability to follow written, oral, or diagrammatic instructions.
  • Effective communication skills, including the use of radio for instructions.
  • Flexibility to work varied hours, including daytime, evening, weekends, and holidays.
  • Ability to prioritize tasks and meet deadlines under pressure.
  • Adaptability to changing situations as they arise.
Physical Requirements
  • This role involves regular movement around the facility, standing for extended periods during events, and effective communication.
  • Physical tasks may include lifting items up to 50 lbs. to waist height.
  • Reasonable accommodations may be provided for individuals with disabilities to perform essential functions.
Note

The responsibilities outlined above are subject to change based on operational needs and reasonable accommodations. This description serves as a general overview of the position and is not exhaustive of all duties that may be assigned.

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