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Beverage Service Assistant
2 months ago
Department: Food & Beverage
Reports To: F&B Manager
FLSA Status: Part-Time Hourly, Non-Exempt
Overview
- ASM Global, a leader in the management of public assembly venues, is seeking a dedicated Beverage Service Assistant. This role is essential in delivering exceptional customer service during events, ensuring guest satisfaction while supporting various service stations throughout the venue.
- Assist in managing all food and beverage needs related to the service areas.
- Help with the procurement, receiving, and inventory management of all items.
- Monitor stock levels to ensure proper storage and availability of products.
- Deliver high-quality products promptly as directed by the Bar Manager.
- Collaborate with Suite Staff, Kitchen Personnel, and the Stewarding department.
- Adhere to grooming and sanitation standards consistently.
- Support event operations and assignments based on business requirements.
- Maintain customer service excellence in accordance with service standards.
- Foster and maintain positive relationships with clients.
- Perform additional duties as assigned.
- Must be at least 21 years of age.
- TABC certification is required.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- High School diploma or equivalent is preferred.
- Basic knowledge of cash register operations and cash handling is necessary.
- Competence in basic math for accurate cash management.
- Familiarity with bar operations is advantageous.
- Ability to read and interpret various documents.
- Proficient in basic arithmetic operations.
- Capability to follow instructions in written, oral, or diagram form.
- Effective communication skills, including the use of radio devices.
- Flexibility to work varied hours, including daytime, evening, weekends, and holidays.
- Strong organizational skills to prioritize tasks and meet deadlines.
- Ability to perform well under pressure and adapt to changing situations.
- This position requires regular movement throughout the facility, standing for extended periods during events, and effective communication.
- Must be able to lift up to 50 lbs. to waist height.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
The responsibilities outlined above are subject to change based on operational needs. This job description is intended to provide a general overview of the role and is not exhaustive in detailing every task or responsibility associated with the position.