Retail Operations Assistant

2 weeks ago

Tampa, Florida, United States Hibbett Sports Full time
Job Title: Manager In Training

Job Summary:

The Manager In Training is a key role in our store operations, responsible for assisting the Store Manager in controlling the assets of Hibbett Sports and ensuring the overall success of the store. This position requires strong leadership skills, excellent communication abilities, and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Assist the Store Manager in establishing action plans to accomplish departmental and overall store responsibilities.
  • Consult with the Store Manager to determine the methods and approaches necessary to achieve store goals and initiatives.
  • Uphold policies, procedures, and standards listed in the visual manual.
  • Provide knowledge and guidance to employees and customers in all departments when necessary.
  • Direct staff to ensure each department's responsibilities and standards are completed.
  • Keep the Store Manager informed about inventory movement and customer trends.
  • Assure quality customer service is maintained.
  • Perform general administrative duties as needed and is trained in the Store Manager's responsibilities.

Requirements:

  • Experience working in a retail environment, preferably in footwear and athletic apparel.
  • 1-3 years of customer service experience.
  • Excellent interpersonal and communication skills.
  • Ability to work in a fast-paced environment.
  • Ability to assist in managing a team and keep up with overall goals and profits.
  • Is a self-starter, has initiative to take on important tasks without being asked.
  • Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
  • Is a team-player, passionate about outstanding customer service and selling merchandise.

What We Offer:

Hibbett Sports offers a competitive salary and benefits package, as well as opportunities for career advancement and professional growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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