Automotive Retail Assistant Manager

2 weeks ago


Tampa, Florida, United States Midas Full time
Position Overview:
As an Automotive Retail Assistant Manager at Midas, you will play a crucial role in overseeing the service department operations of our retail store, which specializes in tire sales and automotive services. This position is designed for individuals aspiring to advance into a Store Manager role within our organization.

Key Responsibilities:
In this position, you will:
  • Provide outstanding customer service by actively listening to customer needs and offering expert advice.
  • Follow up with customers regarding services requested and estimated completion times.
  • Conduct thorough vehicle inspections and make informed recommendations, including creating detailed repair orders and sourcing necessary parts.
  • Communicate pricing estimates to customers and promote current service specials.
  • Lead and mentor a team of technicians, ensuring alignment with Midas' vision, core values, and employee creed.
  • Supervise a team of up to ten employees.
  • Oversee the inspection, diagnosis, and repair processes for a variety of vehicles, including domestic, European, and Asian models.
  • Manage inventory levels effectively.
  • Ensure the cleanliness and organization of the facility.
  • Perform additional duties as assigned.
Qualifications:
  • Strong general knowledge of automotive systems.
  • Sales experience is preferred.
  • Fluency in both English and Spanish.
  • Exceptional customer service skills.
  • Effective communication abilities.
  • Proven leadership and team-building skills.
  • Flexibility to work a retail schedule, including weekends and holidays.
  • Possession of a valid driver's license.
Compensation: $22.00 per hour


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