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Retail Operations Leader

2 months ago

Tampa, Florida, United States Qargo Coffee - Tampa International Plaza Full time
Job Overview

Are you a natural leader with a passion for customer engagement?

Do you thrive in a dynamic environment where you can make a difference?

We are a rapidly expanding franchise in the coffee industry, seeking an experienced individual to oversee our operations at the Tampa International Plaza location. With plans to launch additional stores in the near future, this role offers significant opportunities for career advancement.

Key Responsibilities:

  • Manage the daily operations of the retail establishment.
  • Ensure compliance with health and safety standards.
  • Maintain cleanliness and hygiene throughout the store.
  • Conduct regular inspections to uphold health regulations.
  • Supervise food safety practices.
  • Lead and mentor a team of baristas and support staff.
  • Provide training and development opportunities for team members.
  • Foster a positive and motivating work environment.
  • Optimize employee schedules to meet operational needs.
  • Engage with customers to enhance their overall experience.
  • Promote our coffee products and drive marketing initiatives.
  • Collaborate with corporate teams on operational strategies.
  • Ensure adherence to corporate branding and marketing efforts.
  • Monitor inventory levels and manage supply orders.
  • Handle cash register operations accurately.
  • Participate in the recruitment and training of new staff.
  • Collect and analyze customer feedback for continuous improvement.
  • Prepare performance reports and communicate with corporate management.

Job Type: Full-time

Compensation: $17.00 per hour

Experience Required: Minimum of 2 years in a similar role

Work Schedule: Flexible availability required, including weekends

Location: On-site in Tampa, FL