Guest Experience Ambassador

2 weeks ago


Philadelphia, Pennsylvania, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Element Philadelphia Downtown. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and creating a warm, welcoming environment for our travelers.

Key Responsibilities
  • Provide personalized service to guests, ensuring their needs are met and exceeded.
  • Take ownership of guest requests and concerns, resolving issues promptly and professionally.
  • Collaborate with colleagues to ensure seamless operations and efficient service delivery.
  • Stay up-to-date on hotel services, amenities, and local attractions to provide informed recommendations to guests.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • No prior work experience necessary, but a passion for delivering exceptional guest experiences is essential.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for extended periods.
About Us

Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



  • Philadelphia, Pennsylvania, United States Live Nation Entertainment Full time

    Job Summary:Live Nation Entertainment is a leading live entertainment company that values exceptional guest experiences. As a Guest Ambassador, you will play a crucial role in ensuring our guests have an enjoyable and memorable experience at our venues.Key Responsibilities:Communicate venue information and policies to guests, providing a warm and welcoming...


  • Philadelphia, Pennsylvania, United States Puttshack USA Inc Full time

    About Puttshack USA Inc.Puttshack USA Inc. is a leading entertainment and hospitality company that combines cutting-edge technology with a unique dining experience. Our mission is to create an elevated and one-of-a-kind guest experience that exceeds expectations.Job SummaryWe are seeking a highly motivated and enthusiastic Game Ambassador to join our team....


  • Philadelphia, Pennsylvania, United States Marriott Full time

    Job SummaryWe are seeking a skilled Guest Experience Specialist to join our team at Element Philadelphia Downtown. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our travelers feel at home.Key ResponsibilitiesProvide personalized service to guests, responding to their needs and requests in...


  • Philadelphia, Pennsylvania, United States Marriott Full time

    Join Marriott Hotels Chestnut Street TeamAbout the RoleWe are seeking a skilled Guest Experience Specialist to join our team at Marriott Hotels Chestnut Street. As a key member of our team, you will be responsible for delivering exceptional guest experiences, ensuring that every interaction is memorable and exceeds our guests' expectations.Key...


  • Philadelphia, Pennsylvania, United States Marriott Full time

    Role SummaryWe're seeking a skilled Guest Experience Specialist to deliver exceptional service and create memorable experiences for our guests. As a key member of our team, you'll take ownership of guiding guests through their stay, processing operational needs, and addressing requests with a 'guest-first' mindset.Key ResponsibilitiesProvide personalized...


  • Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team. As a key member of our Rooms & Guest Services Operations, you will be responsible for delivering exceptional guest experiences that exceed expectations.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and professional manner.Complete reports and...


  • Philadelphia, Pennsylvania, United States Marriott International Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.Key ResponsibilitiesProcess operational needs and address guest requests in a timely and...


  • Philadelphia, Pennsylvania, United States Modus Hotels Full time

    Modus Hotels is seeking a talented Guest Service Ambassador to join our team!About the Role:We are looking for a passionate and customer-focused individual to provide exceptional service to our guests. As a Guest Service Ambassador, you will be the face of our hotel, ensuring that every guest feels welcome and valued.Responsibilities:Provide personalized...


  • Philadelphia, Pennsylvania, United States Philadelphia Brewing Company Full time

    **Job Summary**We are seeking a highly skilled and passionate Guest Service Ambassador to join our team at Philadelphia Brewing Company. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and creating a warm and welcoming experience for our guests.**Key Responsibilities:**• Greet and welcome...


  • Philadelphia, Pennsylvania, United States The Barnes Foundation Full time

    Job SummaryThe Barnes Foundation is seeking a highly skilled and customer-focused Guest Services Ambassador to provide exceptional experiences for our guests. As a key member of our team, you will be responsible for creating a welcoming and inclusive environment, ensuring that every guest feels valued and respected.Key ResponsibilitiesGuest Experience:...


  • Philadelphia, Pennsylvania, United States Marriott Hotels & Resorts Full time

    Job Summary:We are seeking a skilled Guest Experience Expert to join our team at Marriott Hotels & Resorts. As a key member of our staff, you will be responsible for delivering exceptional guest experiences that exceed our guests' expectations.Key Responsibilities:Develop and implement strategies to enhance guest satisfaction and loyaltyProvide personalized...


  • Philadelphia, Pennsylvania, United States Modus Hotels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Guest Service Ambassador at Modus Hotels. As a key member of our front desk team, you will be responsible for providing exceptional personalized service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide...


  • Philadelphia, Pennsylvania, United States AccorHotel Full time

    {"Job Title": "Hospitality Ambassador", "Job Description": "AccorHotel Job OpportunityWe are seeking a Hospitality Ambassador to join our team at Sofitel - Philadelphia. As a key Ambassador, you will be the face of our restaurant, creating a warm and welcoming atmosphere for guests from all over the world.Responsibilities:Welcome guests in our Breakfast...

  • Security Ambassador

    2 days ago


    Philadelphia, Pennsylvania, United States Charter Senior Living Full time

    Job Title: Security AmbassadorAt Charter Senior Living, we are seeking a highly skilled and professional Security Ambassador to join our team. As a Security Ambassador, you will be responsible for ensuring the safety and security of our members and guests.Responsibilities:Provide exceptional customer service by greeting members and guests, and offering...

  • Game Ambassador

    2 weeks ago


    Philadelphia, Pennsylvania, United States Puttshack USA Inc Full time

    About Puttshack USA IncPuttshack USA Inc is a leading entertainment and hospitality company that combines cutting-edge technology with a unique dining experience. Our mission is to create an elevated and memorable experience for our guests.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Game Ambassador. As a...

  • Game Ambassador

    3 weeks ago


    Philadelphia, Pennsylvania, United States Puttshack USA Inc Full time

    About Puttshack USA IncPuttshack USA Inc is a leading entertainment and hospitality company that combines cutting-edge technology with a unique dining experience. Our mission is to create an elevated, one-of-a-kind guest experience that exceeds expectations.Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a...


  • Philadelphia, Pennsylvania, United States AccorHotel Full time

    Job Title: Host/ess (AM/PM Shift)We are seeking a highly skilled and charismatic Host/ess to join our team at Sofitel - Philadelphia. As a key Ambassador of our luxury restaurant, you will be responsible for creating a warm and welcoming atmosphere for our guests.Responsibilities:Welcome guests in our Breakfast restaurant Chez Colette and dinner restaurant...

  • Hospitality Ambassador

    14 hours ago


    Philadelphia, Pennsylvania, United States AccorHotel Full time

    About AccorHotelWe are a worldwide leader in the hospitality industry, welcoming guests from all over the world to our luxurious properties. Our mission is to provide a unique and memorable experience for each and every guest, making sure that work brings purpose to their life.Job DescriptionWe are seeking a skilled and charismatic Host/ess to join our team...

  • Host Ambassador

    2 weeks ago


    Philadelphia, Pennsylvania, United States Kimpton Hotels & Restaurants Full time

    About the RoleWe're seeking a talented individual to join our team as a Host Ambassador. As a key member of our front-of-house team, you'll be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from the moment they arrive.Key ResponsibilitiesProvide warm and welcoming greetings to all guests, ensuring...

  • Host Ambassador

    6 days ago


    Philadelphia, Pennsylvania, United States Kimpton Hotels & Restaurants Full time

    About the RoleWe're seeking a talented individual to join our team as a Host Ambassador. As a key member of our front-of-house team, you'll be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from the moment they arrive.Key ResponsibilitiesProvide warm and welcoming greetings to all guests, ensuring...