Guest Experience Ambassador
2 weeks ago
We are seeking a skilled Guest Experience Specialist to join our team at Element Philadelphia Downtown. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and creating a warm, welcoming environment for our travelers.
Key Responsibilities- Provide personalized service to guests, ensuring their needs are met and exceeded.
- Take ownership of guest requests and concerns, resolving issues promptly and professionally.
- Collaborate with colleagues to ensure seamless operations and efficient service delivery.
- Stay up-to-date on hotel services, amenities, and local attractions to provide informed recommendations to guests.
- Participate in ongoing training and development to enhance skills and knowledge.
- High school diploma or equivalent required.
- No prior work experience necessary, but a passion for delivering exceptional guest experiences is essential.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Excellent communication and interpersonal skills.
- Ability to lift up to 25 pounds and stand for extended periods.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in creating a workplace where everyone feels valued, respected, and empowered to succeed. If you're a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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Guest Experience Ambassador
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