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Guest Experience Ambassador
2 months ago
We are seeking a skilled Guest Experience Expert to join our team. As a key member of our Rooms & Guest Services Operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless interactions throughout their stay.
Key Responsibilities- Process operational needs and address guest requests in a timely and professional manner.
- Complete reports and share knowledge of the local area to enhance the guest experience.
- Maintain a safe work environment and adhere to company policies and procedures.
- Protect company assets and uphold quality standards.
- Ensure uniform, personal appearance, and communications are professional.
- High school diploma or G.E.D. equivalent.
- No related work experience required.
- No supervisory experience required.
- No license or certification required.
Marriott International is an equal opportunity employer committed to diversity and inclusion. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
W Hotels' mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We're here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests' passions to life. If you are original, innovative, and always looking towards the future of what's possible, welcome to W Hotels.
