Host Ambassador

4 days ago


Philadelphia, Pennsylvania, United States Kimpton Hotels & Restaurants Full time
About the Role

We're seeking a talented individual to join our team as a Host Ambassador. As a key member of our front-of-house team, you'll be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience from the moment they arrive.

Key Responsibilities
  • Provide warm and welcoming greetings to all guests, ensuring they feel at home
  • Coordinate reservations and seating, ensuring a smooth and efficient experience
  • Act as a liaison between guests and the restaurant team, addressing any questions or concerns
  • Maintain a clean and organized host stand, ensuring all necessary materials are readily available
  • Assist with taking room service orders and ensuring timely delivery
  • Perform other duties as required to ensure the highest level of service
Requirements
  • Previous customer service or hospitality experience preferred
  • Ability to multitask and prioritize tasks in a fast-paced environment
  • Excellent communication and interpersonal skills
  • Flexibility to work a variety of shifts, including weekends and holidays
What We Offer

As a Host Ambassador at Kimpton Hotels & Restaurants, you'll be part of a dynamic and inclusive team that values creativity, self-expression, and community. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

We're committed to creating a workplace that reflects the diversity of our guests and community. We welcome and celebrate people of all backgrounds, experiences, and perspectives.


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