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Guest Experience Ambassador

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Philadelphia, Pennsylvania, United States Marriott Full time
Job Summary

We are seeking a skilled Guest Experience Specialist to join our team at Element Philadelphia Downtown. As a key member of our staff, you will be responsible for delivering exceptional guest experiences and ensuring that our travelers feel at home.

Key Responsibilities
  • Provide personalized service to guests, responding to their needs and requests in a timely and professional manner.
  • Take ownership of the guest experience, moving about the hotel to address operational needs and address guest requests.
  • Process transactions and complete reports, ensuring accuracy and attention to detail.
  • Deliver quality meals and share knowledge of the local area, enhancing the guest experience.
Requirements
  • High school diploma or equivalent required.
  • No related work experience necessary, but a passion for delivering exceptional guest experiences is essential.
  • Ability to work in a fast-paced environment, moving around the hotel and standing for extended periods.
About Us

Marriott International is an equal opportunity employer, committed to hiring a diverse workforce and sustaining an inclusive culture. We believe in empowering our employees to deliver exceptional guest experiences and providing opportunities for growth and development.