Client Service Manager

3 days ago


Portland, Oregon, United States Allied Universal® Full time

We are seeking a Client Manager to lead our business segment in a designated region. As a Client Manager, you will be responsible for enhancing client experiences, building long-term meaningful client relationships, and engaging with employees who deliver our services in the field.

Responsibilities
  • Set the direction, tone, and client-specific plan for achieving agreed-upon service levels and meeting actionable expectations for delivering measurable results.
  • Hire, develop, and retain appropriate security officers and Operations Managers and Field Supervisors overseeing remote managed businesses.
  • Communicate high service level expectations consistently to the team to ensure client and employee satisfaction and retention.
Qualifications
  • Bachelor's degree in Criminal Justice, Business Administration, or a related field.
  • Minimum three years of experience in a service industry.
  • Proven ability to develop and grow client relationships.
  • Ability to make decisions and conduct courageous conversations.

The annual salary for this position is approximately $67,000.



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