Current jobs related to Service Operations Manager - Charlotte, North Carolina - Sunbelt Rentals

  • Service Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States MasterMover Full time

    Job Title: Service Operations ManagerMasterMover Inc. is a world-leading manufacturer and supplier of electric tugs, providing innovative material handling solutions to a wide range of industries. We are looking for a dynamic and experienced Service Operations Manager to join our team and lead our service operations to new heights.Job Overview:As the Service...

  • Service Operations Manager

    3 days ago

    Charlotte, North Carolina, United States H&E Equipment Services Full time

    Service Operations ManagerAt H&E Equipment Services, we are seeking a highly skilled Service Operations Manager to oversee all service operations, ensuring efficiency, quality, and customer satisfaction. The ideal candidate will have 2-5 years of management experience and strong administrative, organizational, and service-oriented capabilities.Key...

  • Office Operations Manager

    3 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Job Title: Office Operations ManagerWe are seeking a highly organized and detail-oriented Office Operations Manager to join our team at Tarheel Linen Service, Inc. This is a unique opportunity to work in a dynamic and growing company that provides linen rental supply and commercial laundry services to the hospitality, first class lodging, healthcare, and...

  • Business Operations Manager

    7 days ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionAt Tarheel Linen Service, Inc., we are seeking a highly skilled and experienced Business Operations Manager to join our team. As an Assistant General Manager, you will be responsible for the overall management of a standalone business and play a critical role in our corporate team environment.The ideal candidate will have a strong...

  • Office Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job OpportunityWe are seeking a highly skilled and motivated individual to join our team as an Office Operations Manager. This role is responsible for supporting the company's operations by maintaining office systems, providing exceptional customer service, and supervising support staff.The successful candidate will be responsible for:Administering...

  • Office Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Job Title: Office Operations ManagerCareer opportunity with a growing, successful regional family-owned and professionally managed company serving customers since 1934.This position is responsible for supporting the company's operations by maintaining office systems, providing first-class customer service, and supervising support staff.Key...

  • Service Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Tesla Full time

    Service SupervisorTesla's Service Shop Supervisors play a crucial role in leading our service shop floor teams. As a key member of our service center team, you will be responsible for managing a team of skilled Technicians and ensuring they provide exceptional service while maintaining operational efficiency in our service centers.Key Responsibilities:Lead...

  • Operations Manager

    3 weeks ago

    Charlotte, North Carolina, United States TK Elevator Full time

    Job Title: Operations Manager - ServiceTK Elevator is seeking an experienced Operations Manager - Service to join our team in Charlotte, NC.Job Summary:The Operations Manager - Service will be responsible for supervising superintendents and employees, providing direction and training, and communicating company policies and objectives. This role will also...

  • Service Operations Manager

    1 month ago

    Charlotte, North Carolina, United States H&E Equipment Services Full time

    Job Title: Service Manager - North Charlotte, NC Job Requisition: R0017457 Job Description: H&E Equipment Services is seeking a skilled Service Manager to oversee all service operations, ensuring efficiency, quality, and customer satisfaction. This role offers an exciting opportunity for an individual looking to lead and grow within a supportive and...

  • Automotive Service Department Manager

    2 weeks ago

    Charlotte, North Carolina, United States Pete's Auto Service Full time

    Job SummaryPete's Auto Service is seeking a highly skilled and experienced Automotive Service Department Manager to oversee the daily operations of our service department.The ideal candidate will have a strong background in automotive repair and a proven track record of managing a team of service advisors and technicians.Responsibilities will...

  • Business Operations Manager

    2 months ago

    Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job Description**About the Role**We are seeking a highly skilled and experienced Business Operations Manager to join our team at Tarheel Linen Service, Inc. As a key member of our management team, you will be responsible for the overall management of a standalone business unit and will play a critical role in our corporate team environment.Key...

  • Business Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Job SummaryAs a seasoned business leader, you will oversee the daily operations of a standalone business, driving excellence and meeting corporate objectives. This role requires a strong understanding of business management, leadership, and technical skills to lead and motivate a team of sales, customer service, and back office staff.Key Responsibilities...

  • Garage Operations Manager

    1 month ago

    Charlotte, North Carolina, United States Preferred Parking Service, LLC Full time

    Job Title: Garage ManagerPreferred Parking Service, LLC is seeking a highly skilled and experienced Garage Manager to oversee the daily operations of our parking facilities. As a key member of our team, you will be responsible for ensuring the efficient and courteous management of our parking facilities, while maintaining a high level of customer...

  • Food Service Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States Perkins Management Services Company Full time

    Job Title: Food Service Operations ManagerPerkins Management Services Company, Inc. is seeking a highly skilled and experienced Food Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for the front of house operations, ensuring a high-quality dining experience for our clients.Key...

  • Central Service Operations Manager

    1 week ago

    Charlotte, North Carolina, United States Sunbelt Rentals Full time

    Job SummarySunbelt Rentals is seeking a Central Service Manager to oversee the operation of the service call center/dispatch operations. This role is responsible for managing the development and implementation of Service Operational procedures, policies, programs, systems, and training.Key ResponsibilitiesMaximize the value of equipment and service trucks by...

  • Central Service Operations Manager

    1 month ago

    Charlotte, North Carolina, United States Sunbelt Rentals Full time

    Job Title: Central Service ManagerDescriptionSunbelt Rentals is seeking a highly skilled Central Service Manager to lead our service call center and dispatch operations. As a key member of our team, you will be responsible for developing and implementing service operational procedures, policies, programs, systems, and training.Key Responsibilities:Manage the...

  • Central Service Operations Manager

    3 weeks ago

    Charlotte, North Carolina, United States Sunbelt Rentals Full time

    Job Title: Central Service ManagerDescriptionSunbelt Rentals is seeking a highly skilled Central Service Manager to lead our service call center and dispatch operations. As a key member of our team, you will be responsible for developing and implementing service operational procedures, policies, programs, systems, and training.Key Responsibilities:Manage the...

  • Food Service Operations Manager

    2 weeks ago

    Charlotte, North Carolina, United States Perkins Management Services Company Full time

    Job OverviewPerkins Management Services Company is seeking a highly skilled Food Service Operations Manager to join its team. As a key member of the operations team, this individual will be responsible for ensuring the delivery of exceptional dining experiences to clients.Key ResponsibilitiesCollaborate with the Food Service Manager to develop and implement...

  • Emergency Services Operations Manager

    4 days ago

    Charlotte, North Carolina, United States destinationone Consulting Full time

    Job Title: Emergency Services Operations ManagerJob Description: At destinationone Consulting, we are seeking an experienced Emergency Services Operations Manager to oversee emergency response operations and ensure the effectiveness of emergency medical services.Key Responsibilities:* Develop and implement policies for emergency response services.* Manage...

  • Rail Service Operations Manager

    4 weeks ago

    Charlotte, North Carolina, United States Hepaco Full time

    Rail Service Supervisor Job DescriptionHepaco, a Clean Harbors company, is seeking a highly skilled Rail Service Supervisor to lead the daily operations of the service line crew. This role involves planning, organizing, and coordinating the crew's activities to ensure efficient and safe execution of tasks.Key Responsibilities:Plan and coordinate the daily...

Service Operations Manager

2 months ago

Charlotte, North Carolina, United States Sunbelt Rentals Full time

Job Overview

Position: Central Services Manager

Summary:
Join Sunbelt Rentals, a leader in the rental industry, as a Central Services Manager. This role offers an empowering environment where you can:

  • Advance your career path
  • Utilize your existing skills while acquiring new ones
  • Collaborate with a dedicated team

The Central Services Manager oversees the entire operation of the service call center and dispatch functions.

Duties & Responsibilities:

  • Develop and implement operational procedures, policies, and training programs for service operations.
  • Enhance the efficiency of equipment and service vehicles through proactive maintenance and safety management.
  • Ensure customer service standards are consistently met.
  • Recruit, train, and mentor service technicians.
  • Collaborate with locations to achieve financial targets, including profit and loss management.
  • Design and deliver training programs for the service call center.
  • Monitor service quality through call evaluations and address escalated issues.

Leadership:
Guide employees to work cohesively and develop actionable plans. Set clear, measurable objectives for the team, ensuring staffing levels meet operational needs. Direct service technicians in performance standards and provide high-level training to management.

Operations:
Work closely with performance audits to identify weaknesses and address service-related challenges. Manage human resources functions, including payroll and scheduling. Oversee all aspects of incoming service requests and preventative maintenance.

Business Acumen:
Utilize service call center data to set objectives, formulate strategies, and understand business influences. Engage in decision-making processes across all levels.

Sales and Customer Service:
Build strategic customer relationships, ensuring their needs drive business activities. Foster communication between service departments and operational management. Assist customers in identifying their rental requirements through product expertise.

Qualifications:
Minimum of 3 years in the rental equipment or construction sectors.
At least 1 year of experience in Equipment Shop Operations Management.
In-depth knowledge of construction equipment (aerial, dirt, small tools, etc.).
Strong analytical skills to interpret technical information and implement solutions.
Exceptional organizational abilities to manage multiple processes in a dynamic environment.
Understanding of rental fleet applications and mechanical concepts.

This role may require physical activities such as lifting and working in various environments. Sunbelt Rentals is an Equal Opportunity Employer.

Compensation:
Base Pay Range: $58,549.70

Benefits:
Sunbelt Rentals offers a comprehensive benefits package, including health, dental, vision, life insurance, and a retirement plan with employer matching contributions.

Join Us:
Sunbelt Rentals values service members and encourages veterans to apply.