Automotive Service Department Manager

1 day ago


Charlotte, North Carolina, United States Pete's Auto Service Full time
Job Summary

Pete's Auto Service is seeking a highly skilled and experienced Automotive Service Department Manager to oversee the daily operations of our service department.

The ideal candidate will have a strong background in automotive repair and a proven track record of managing a team of service advisors and technicians.

Responsibilities will include:

  1. Managing and overseeing the daily operations of the service department, including scheduling, workflow, and resource allocation.
  2. Providing excellent customer service by addressing customer inquiries, concerns, and complaints.
  3. Hiring, training, and supervising service advisors, technicians, and support staff.
  4. Optimizing the workflow and efficiency of the service department to ensure timely completion of repairs and maintenance tasks.
  5. Implementing quality control measures to ensure that all repairs and maintenance work meet industry standards and customer expectations.
  6. Managing the inventory of parts, tools, and equipment required for service and repairs.
  7. Preparing and managing the service department budget, including forecasting and monitoring expenses, revenues, and profitability.
  8. Ensuring compliance with all relevant regulations, safety standards, and manufacturer guidelines.

Pete's Auto Service offers a competitive salary and benefits package, as well as opportunities for professional growth and development.



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