Office Operations Manager

2 days ago


Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time
Job Title: Office Operations Manager

Career opportunity with a growing, successful regional family-owned and professionally managed company serving customers since 1934.

This position is responsible for supporting the company's operations by maintaining office systems, providing first-class customer service, and supervising support staff.

Key Responsibilities:
  • Administer operational procedures for accounts payable, accounts receivable, inventory control, and customer service.
  • Manage an automated, customer-driven office with a small staff of customer service professionals.
  • Responsible for daily, weekly, and monthly analytics and reporting.
  • Keep accurate financial records.
  • Maintain high performance ratings regarding customer service surveys.
  • Maintain a disciplined and detailed accounts receivable.
  • Assist in other areas and/or departments as requested.
  • Manage personnel handling front-line contact responsibilities of customer networks.
  • Communicate in an open, considerate manner with associates, managers, hubs, customers, and vendors.
  • Create an environment of trust by giving and receiving honest communication.
Requirements:
  • High school diploma or equivalent.
  • Ability to use the computer competently, with expert abilities in MS Word and Excel.
  • Ability to read purchase orders, packing slips, shipping documents.
  • Ability to read, interpret, and act upon company-generated reports.
  • Must be comfortable communicating with all levels of management.
  • Must have a positive attitude and be team-oriented.
  • Must be able to lead and motivate by example.
Benefits:
  • Work in a positive culture where people are recognized and make a difference.
  • Paid Holidays.
  • Paid Vacation.
  • Group benefits package (Medical, Dental, Short-Term Disability, Vision, Life Insurance, and 401k with generous company match).
About Us:

Tarheel Linen Service, Inc. is a linen rental supply and commercial laundry company. Our business provides linen, textile, and hygiene services to the hospitality, first-class lodging, healthcare, and small business customers.

We are dedicated to resource conservation and social responsibility. Part of the quality service we offer our customers is the knowledge that we are helping them achieve their business goals while reducing their impact on the environment.

Tarheel Linen Service, Inc. is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.



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