Service Operations Manager

4 weeks ago


Charlotte, North Carolina, United States H&E Equipment Services Full time

Service Operations Manager

At H&E Equipment Services, we are seeking a highly skilled Service Operations Manager to oversee all service operations, ensuring efficiency, quality, and customer satisfaction. The ideal candidate will have 2-5 years of management experience and strong administrative, organizational, and service-oriented capabilities.

Key Responsibilities:

  • Lead and oversee all service operations to ensure efficiency, quality, and customer satisfaction.
  • Build and maintain strong customer relationships through exceptional service and communication.
  • Manage P&L budgeting for the service department to achieve financial targets and objectives.
  • Provide training, coaching, and support to service employees to enhance their skills and capabilities.
  • Supervise and manage the service technicians' work area to ensure organization, cleanliness, and compliance with safety standards.
  • Ensure all safety protocols and procedures are followed by service technicians and staff.

Preferred Job Requirements:

  • Management Experience: 2-5 years of experience in management or supervision of repair, installation, service, support, or other leadership roles.
  • Administrative Skills: Strong administrative, organizational, and service-oriented capabilities.
  • Technical Proficiency: Proficiency in MS Office Suite, smartphones, and tablets.
  • Leadership Qualities: Excellent verbal and written communication skills with a focus on customer service and team collaboration.

We offer competitive wages, excellent benefits, paid holidays, paid time off, and a 401K retirement savings plan with company match. As a leader in the equipment rental industry, we invest in our workforce through training and development and offer a friendly environment. We are looking for team players with true grit and determination who will strive to achieve the higher standard in all they do.



  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Job DescriptionAt Tarheel Linen Service, Inc., we are seeking a highly skilled and experienced Business Operations Manager to join our team. As an Assistant General Manager, you will be responsible for the overall management of a standalone business and play a critical role in our corporate team environment.The ideal candidate will have a strong...


  • Charlotte, North Carolina, United States Tarheel Linen Service , Inc. Full time

    Job Title: Office Operations ManagerCareer opportunity with a growing, successful regional family-owned and professionally managed company serving customers since 1934.This position is responsible for supporting the company's operations by maintaining office systems, providing first-class customer service, and supervising support staff.Key...


  • Charlotte, North Carolina, United States Sunbelt Rentals Full time

    Job SummarySunbelt Rentals is seeking a Central Service Manager to oversee the operation of the service call center/dispatch operations. This role is responsible for managing the development and implementation of Service Operational procedures, policies, programs, systems, and training.Key ResponsibilitiesMaximize the value of equipment and service trucks by...


  • Charlotte, North Carolina, United States Perkins Management Services Company Full time

    Job OverviewPerkins Management Services Company is seeking a highly skilled Food Service Operations Manager to join its team. As a key member of the operations team, this individual will be responsible for ensuring the delivery of exceptional dining experiences to clients.Key ResponsibilitiesCollaborate with the Food Service Manager to develop and implement...


  • Charlotte, North Carolina, United States destinationone Consulting Full time

    Job Title: Emergency Services Operations ManagerJob Description: At destinationone Consulting, we are seeking an experienced Emergency Services Operations Manager to oversee emergency response operations and ensure the effectiveness of emergency medical services.Key Responsibilities:* Develop and implement policies for emergency response services.* Manage...


  • Charlotte, North Carolina, United States destinationone Consulting Full time

    Job Descriptiondestinationone Consulting is a leading recruitment agency specializing in diverse sectors, including Healthcare, Health Tech, Government, Municipalities, Non-Profits, Legal, Public Accounting, and Food. We are building a database of opportunities in these fields. By applying, you ensure our recruiters can quickly match you with suitable roles...


  • Charlotte, North Carolina, United States Clean Harbors Full time

    About the RoleWe are seeking a highly skilled Rail Service Supervisor to join our team at Hepaco, a Clean Harbors company. As a key member of our operations team, you will be responsible for planning, leading, and coordinating the daily activities of our service line crew.Key ResponsibilitiesEnsure the safe and efficient operation of equipment and...


  • Charlotte, North Carolina, United States Tarheel Linen Service, Inc. Full time

    Leadership Opportunity for a Regional Family-Owned CompanyTarheel Linen Service, Inc. is seeking a seasoned professional to lead our office operations. As a key member of our management team, you will be responsible for maintaining our office systems, providing exceptional customer service, and supervising a small team of customer service professionals.This...

  • Operations Director

    4 weeks ago


    Charlotte, North Carolina, United States Service Experts Full time

    Job SummaryDirects and coordinates activities of a service organization to obtain optimum efficiency and economy of operations and maximize profits by performing the following duties personally or through subordinate supervisors and employees.Core ResponsibilitiesImplements organizational policies and goals.Coordinates activities of the following field...


  • Charlotte, North Carolina, United States National Guard Employment Network Full time

    Job Summary:The National Guard Employment Network is seeking a highly skilled Field Service Operations Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the movement of parcels by air and ground, encompassing international import and export operations.Key Responsibilities:Supervise day-to-day airport...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    Job OverviewMorrison Healthcare is seeking a skilled Food Service Operations Manager to join our team in an acute care setting in Charlotte, NC.Key Responsibilities:Develop and implement patient food services strategies to meet medical direction and patient population needsLead and develop a team of patient service staff to achieve patient satisfaction...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Job SummaryWe are seeking a highly skilled Food Service Operations Manager to support our Patient Services Team in an acute care setting. The ideal candidate will have a strong background in food service management and be able to establish goals and oversee the implementation of patient food services needs based on medical direction and patient...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Job SummaryWe are seeking a Food Service Operations Manager to support our Patient Services Team in an acute care setting in Charlotte, NC.Key Responsibilities:• Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient population• Hires, directs, coaches, trains, and develops patient service...


  • Charlotte, North Carolina, United States Compass Group USA Full time

    Job Summary:We are seeking a Food Service Operations Manager to support our Patient Services Team in an acute care setting in Charlotte, NC.Key Responsibilities:Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient populationHires, directs, coaches, trains, and develops patient service team...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    Job DescriptionMorrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems. Our mission is to provide exceptional guest experiences while maintaining socially responsible practices.The Food Service Operations Manager will support our Patient Services Team in an...


  • Charlotte, North Carolina, United States Morrison Healthcare Full time

    Job SummaryWe are seeking a Food Service Operations Manager to support our Patient Services Team in an acute care setting in Charlotte, NC.Key Responsibilities:Establishes goals and oversees implementation of patient food services needs based upon medical direction and patient populationHires, directs, coaches, trains, and develops patient service team...


  • Charlotte, North Carolina, United States Public Storage Full time

    Job Summary:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.Key Responsibilities:Assess...


  • Charlotte, North Carolina, United States Public Storage Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service and Storage Operations Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing storage operations, and ensuring a positive experience for our customers.Key ResponsibilitiesProvide...


  • Charlotte, North Carolina, United States National Guard Employment Network Full time

    Job Title: Field Service Supervisor - Airport Operations ManagerJob Summary:We are seeking a highly skilled Field Service Supervisor - Airport Operations Manager to join our team at National Guard Employment Network. As a key member of our airport operations team, you will be responsible for overseeing the daily activities of our airport ramp operations,...

  • Campus Retail Manager

    1 month ago


    Charlotte, North Carolina, United States Perkins Management Services Company Full time

    Job OverviewPerkins Management Services Company, a dynamic firm in food services management and corporate catering, seeks a Retail Manager to lead food service operations at Johnson C Smith Campus.The successful candidate will direct staff to maintain food safety, product preparation, and cleanliness standards, ensuring compliance with local and national...