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Client Support Specialist

2 months ago


Charlotte, North Carolina, United States Europa Sports Partners LLC Full time

Position:

Customer Service Representative

Location: Charlotte, NC | Employment Type: Full Time

Overview:

Europa Sports Partners LLC is on the lookout for a dedicated Customer Service Representative to join our team in Charlotte, NC. We offer a relaxed and enjoyable workplace along with a comprehensive benefits package.

Key Responsibilities:

  • Manage order processing
  • Handle credit card transactions
  • Monitor UPS shipments
  • Engage with customers via phone
  • Provide receptionist support as needed
  • Ensure quality control of orders
  • Compile literature packets

This is a full-time position with working hours from Monday to Friday, available shifts include 8 am - 5 pm, 9 am - 6 pm, or 10 am - 7 pm.

Qualifications:

Preferred candidates will have:

  • Prior experience in customer service
  • Strong communication and organizational abilities
  • A keen attention to detail and capacity to handle multiple tasks
  • Professional phone manners