Claims Processing Specialist

2 weeks ago


Somerville, Massachusetts, United States First Mid Bank & Trust Full time
Position:

Claims Processing Specialist

Location:

Forsyth, IL

Job Id:

3722

# of Openings:

1

As the primary point of contact for clients experiencing losses, you will oversee in-house claims tracking and loss ratio analysis, collaborating with agency management to optimize contingency income.

Key Responsibilities:
  • Manage in-house claims processing tasks and direct clients to carrier claims departments and adjusters as necessary.
  • Serve as an intermediary between carriers and clients for complex claims involving significant customer accounts.
  • Handle customer segmentation for claims processing and service center decision-making.
  • Oversee all claims-related activities, including client communication, loss documentation, agency drafts when applicable, and file upkeep.
  • Process and direct incoming communications, maintaining a comprehensive list of open claims and reserves.
  • Take charge of large claims management and carrier reserves; keep agency leadership informed about major claims, reserves, and potential losses, regularly updating them on loss and reserve status for key carrier partnerships.
  • Perform additional duties as required.
  • Complete necessary training related to job responsibilities.
Qualifications:

Education:
  • High school diploma or GED.
  • Some college education is preferred but not mandatory.
Experience:
  • At least two years of experience in claims processing is essential.
  • Experience in an insurance agency is advantageous.
Skills:
  • Excellent verbal and written communication abilities, with strong computer proficiency.
  • In-depth understanding of insurance policies and coverage.
  • Effective organizational skills to manage a variety of responsibilities.
  • Strong analytical capabilities.
  • Flexibility to work outside standard hours when necessary.
  • Must hold an Insurance Producers license and a valid driver's license.
  • Willingness to engage in fieldwork, extended hours, or client visits as required.
  • Proficient in Microsoft Word, Excel, and related software applications.
First Mid Bancshares, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, protected veteran status, or any other applicable federal or state-protected classification.

THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT

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