Claims Processing Specialist
2 weeks ago
Claims Processing Specialist
Location:
Forsyth, IL
Job Id:
3722
# of Openings:
1
As the primary point of contact for clients experiencing losses, you will oversee in-house claims tracking and loss ratio analysis, collaborating with agency management to optimize contingency income.
Key Responsibilities:
- Manage in-house claims processing tasks and direct clients to carrier claims departments and adjusters as necessary.
- Serve as an intermediary between carriers and clients for complex claims involving significant customer accounts.
- Handle customer segmentation for claims processing and service center decision-making.
- Oversee all claims-related activities, including client communication, loss documentation, agency drafts when applicable, and file upkeep.
- Process and direct incoming communications, maintaining a comprehensive list of open claims and reserves.
- Take charge of large claims management and carrier reserves; keep agency leadership informed about major claims, reserves, and potential losses, regularly updating them on loss and reserve status for key carrier partnerships.
- Perform additional duties as required.
- Complete necessary training related to job responsibilities.
Education:
- High school diploma or GED.
- Some college education is preferred but not mandatory.
- At least two years of experience in claims processing is essential.
- Experience in an insurance agency is advantageous.
- Excellent verbal and written communication abilities, with strong computer proficiency.
- In-depth understanding of insurance policies and coverage.
- Effective organizational skills to manage a variety of responsibilities.
- Strong analytical capabilities.
- Flexibility to work outside standard hours when necessary.
- Must hold an Insurance Producers license and a valid driver's license.
- Willingness to engage in fieldwork, extended hours, or client visits as required.
- Proficient in Microsoft Word, Excel, and related software applications.
THIS JOB DESCRIPTION DOES NOT CONSTITUTE A CONTRACT FOR EMPLOYMENT
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