Manufacturing Customer Service Representative

4 days ago


Santa Clarita, California, United States Shelgin Partners Full time

Job Summary:

We are seeking a highly skilled Manufacturing Customer Service Specialist to join our team at Shelgin Partners. As a key member of our client's organization, you will serve as the primary point of contact between the customer and the company.

Key Responsibilities:

  • Monitor the progress of products from design through production and delivery.
  • Act as a liaison between the customer and the company, ensuring seamless communication and resolution of any issues that may arise.
  • Collaborate with cross-functional teams to identify and implement process improvements.
  • Develop and maintain strong relationships with customers, understanding their needs and expectations.
  • Provide exceptional customer service, responding to inquiries and resolving issues in a timely and professional manner.

Requirements:

  • 2+ years of customer service experience in a manufacturing environment.
  • 2+ years of experience working in a custom manufacturing environment.
  • Experience in Aerospace manufacturing is a strong plus.
  • Experience with flex circuitry is a strong plus.
  • Knowledge of DFARS and FARS is a strong plus.

What We Offer:

A competitive compensation package, including a base salary of $70,000 - $80,000 and a 5% bonus, as well as full benefits.



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