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Aerospace MRO Customer Service Representative

2 months ago

North Miami Beach, Florida, United States Terrelonge Staffing Solutions Inc. Full time
{"title": "Customer Service Representative - Aerospace MRO", "content": "About the Job

Terrelonge Staffing Solutions Inc. is seeking a skilled Customer Service Representative to join our team at an MRO client in the aerospace industry.

Key Responsibilities
  • Provide exceptional customer support by addressing inquiries and resolving issues related to MRO services.
  • Process orders, track shipments, and manage customer accounts to ensure satisfaction.
  • Coordinate with internal teams to ensure timely and accurate delivery of services.
  • Maintain detailed records of customer interactions and transactions.
  • Communicate regularly with clients on service status and any changes to their orders.
Requirements
  • Associate degree or equivalent experience in customer service or a related field.
  • 2-4 years of experience in customer service within the aerospace industry.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in CRM software and Microsoft Office Suite.
", "lang_code": "en-US"}