Aerospace MRO Customer Service Representative

1 week ago


North Miami Beach, Florida, United States Terrelonge Staffing Solutions Inc. Full time
About the Job

We are seeking a highly skilled Customer Service Representative to join our team at Terrelonge Staffing Solutions Inc. in the aerospace industry. The ideal candidate will have experience in customer service within an aerospace or technical environment, with a focus on providing exceptional support to clients.

Key Responsibilities:
  • Act as the primary point of contact for customers, addressing inquiries and resolving issues related to MRO services.
  • Process orders, track shipments, and manage customer accounts to ensure satisfaction.
  • Coordinate with internal teams to ensure timely and accurate delivery of services.
  • Maintain detailed records of customer interactions and transactions.
  • Provide clients with regular updates on service status and any changes to their orders.
Qualifications:
  • Associate degree or equivalent experience in customer service or a related field.
  • 2-4 years of experience in customer service within the aerospace industry.
  • Strong problem-solving skills and attention to detail.
  • Excellent verbal and written communication skills.
  • Proficiency in CRM software and Microsoft Office Suite.


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