Food and Beverage Attendant

2 weeks ago


Asheville, North Carolina, United States The Biltmore Company Full time

Position Title: Café Attendant

Job Category: Hospitality

Compensation: $18 - $22/hour average, based on business demand (includes base pay plus tips).

Work Schedule: Flexible hours, ranging from 20 to 29 hours per week.

Overview:

The Inn On Biltmore Estate is seeking dedicated Food & Beverage Attendants to deliver exceptional service to our guests who prefer convenient dining options. This role requires a commitment to providing a welcoming atmosphere and ensuring that all guests receive prompt and friendly service.

Key Responsibilities:

  1. Serve food and beverages to guests in a timely manner.
  2. Maintain cleanliness and organization of the service area.
  3. Ensure all products are stocked and fresh.
  4. Prepare a variety of breakfast items and beverages.
  5. Process drink orders efficiently while adhering to company standards.
  6. Utilize the Micros system for transactions.
  7. Handle cash and credit transactions accurately.
  8. Sanitize work areas in compliance with health regulations.
  9. Stay informed about menu offerings and specials.
  10. Perform cleaning duties for all equipment and preparation areas.
  11. Maintain knowledge of The Inn and surrounding attractions.

Qualifications:

  1. Previous experience in hospitality or customer service is preferred.
  2. Must possess a friendly demeanor and a strong desire to provide excellent service.
  3. Basic math skills for handling transactions.
  4. Ability to thrive in a fast-paced environment and manage multiple tasks.
  5. Willingness to learn about products and services offered.
  6. Strong teamwork skills and proactive attitude.
  7. Minimum age requirement of 16 years.

Physical Requirements:

  1. Ability to lift up to 50 lbs regularly.
  2. Capability to stand or walk for extended periods.
  3. Comfortable working in varying temperature conditions.

Additional Responsibilities:

  1. Maintain comprehensive knowledge of all menu items, including beverages.
  2. Adhere to state regulations regarding service practices.
  3. Provide support to the team and management as needed.
  4. Follow recipes and instructions accurately.
  5. Demonstrate accountability for product quality.


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