Hotel Front Desk Receptionist
4 weeks ago
We are seeking a highly skilled and enthusiastic Hotel Front Desk Receptionist to join our team at Foxhall Resort. As a key member of our guest services team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.
Responsibilities:
- Handle customer complaints and concerns in a professional and courteous manner.
- Manage room bookings, including in-person, online, and phone reservations, and respond to guest inquiries about room availability, amenities, and rates.
- Collaborate with the housekeeping department to ensure guest rooms are ready and meet our high standards.
- Perform regular bookkeeping duties, including updating guest information and maintaining accurate records.
- Provide a warm welcome to our guests, check them in, and check them out, ensuring accurate key and room assignments.
Qualifications:
- High school diploma or equivalent required.
- At least one year of experience in the hospitality industry, preferably in a front desk or customer service role.
- Working knowledge of Microsoft Office and reservation management systems.
- Excellent customer service, interpersonal, organizational, and time management skills.
- Ability to handle stressful situations and provide exceptional service in a fast-paced environment.
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Hotel Front Desk Receptionist
4 weeks ago
Douglasville, Georgia, United States Foxhall Resort Full timeWe are seeking a highly skilled and enthusiastic Hotel Front Desk Receptionist to join our team at Foxhall Resort. As a key member of our guest services team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our guests.Responsibilities:Handle customer complaints and concerns in a professional and...
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Douglasville, Georgia, United States Foxhall Resort Full timeFoxhall Resort is seeking a skilled and customer-focused Hotel Front Desk Receptionist to provide exceptional service to our guests.Responsibilities:• Manage guest relationships and resolve any issues that may arise• Coordinate with the housekeeping department to ensure guest rooms are ready• Perform administrative tasks, including maintaining accurate...
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