Customer Service Associate
2 weeks ago
About the Role:
Molly Maid is seeking a skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met and exceeded.
Key Responsibilities:
- Respond to incoming calls in a professional and courteous manner, providing timely and accurate information to clients.
- Schedule estimates and cleans, ensuring seamless communication with clients and internal teams.
- Perform marketing functions to sell additional work and earn business, driving revenue growth and customer satisfaction.
- Return customer calls, respond to complaints, and resolve breakage issues, demonstrating a commitment to customer satisfaction.
- Perform administrative tasks, maintaining accurate records and reports to support business operations.
What We Offer:
Molly Maid is a dynamic and growing company that values its employees. As a Customer Service Representative, you will have the opportunity to develop your skills, work with a talented team, and contribute to the success of our business. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.
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