Customer Service Sales Associate

2 weeks ago


Ann Arbor, Michigan, United States The Lash Lounge Franchising Company Full time
Job Overview

ABOUT US:
The Lash Lounge is a leading establishment specializing in Lash Extensions, boasting over 120 locations across the United States. We provide a comprehensive range of services, including Extensions, Lamination, Perming, Tinting, Threading, and more. Our mission is to foster a welcoming and nurturing environment while prioritizing the health and care of our clients' natural lashes.

POSITION SUMMARY:
We are in search of a dynamic and experienced Front Desk Sales Associate for our salon. Your primary objective will be to deliver exceptional customer service to all clients, promote membership options that offer significant savings, and nurture a positive workplace atmosphere. A strong emphasis will be placed on driving membership and retail sales, as well as managing client bookings. If you possess a genuine enthusiasm for sales and exceptional customer service, we encourage you to consider this opportunity.

KEY RESPONSIBILITIES:

  • Enhance membership and retail sales
  • Welcome clients and ensure a superior customer experience
  • Schedule appointments both in-person and via phone
  • Assist with operational tasks, including inventory management
  • Uphold a clean and inviting salon environment
  • Work schedule: 7:15 am - 2:15 pm, Monday to Friday, with occasional Saturdays

ESSENTIAL QUALIFICATIONS:

  • Minimum of 1 year in customer service or retail sales
  • Excellent attention to detail
  • Ability to handle multiple tasks in a fast-paced setting
  • Willingness to work weekends
  • Familiarity with POS systems is advantageous

BENEFITS:

  • Hourly wage based on experience, plus commissions on sales
  • Opportunities for professional growth
  • Complimentary lash extensions and other salon services
  • Discounts on retail products


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