Call Center Operations Manager

3 weeks ago


Bradenton, Florida, United States United Placement Group Full time

We are seeking a highly skilled Call Center Operations Manager to lead our customer service team at the United Placement Group. As a key member of our organization, you will be responsible for overseeing daily operations and managing personnel in our call center.

With a strong focus on driving customer service excellence and achieving organizational goals, you will foster a supportive and innovative work environment that promotes high performance and customer satisfaction.



  • Bradenton, Florida, United States United Placement Group Full time

    Job Title: Call Center Operations Manager">We are seeking a skilled and experienced Call Center Operations Manager to join our team at United Placement Group. In this role, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. Your leadership will be crucial in driving our...


  • Bradenton, Florida, United States United Placement Group Full time

    Job Description: The Call Center Operations Manager will be responsible for leading a team of customer service representatives in a fast-paced call center environment.Key Responsibilities:Develop and implement training programs to enhance customer service skills.Manage and analyze customer feedback to improve service quality.Collaborate with cross-functional...


  • Bradenton, Florida, United States United Placement Group Full time

    Job Summary: We are seeking a highly motivated and experienced Dynamic Call Center Management Role candidate to lead our call center team. The successful candidate will have a proven track record of success in leading high-performing teams, excellent communication and interpersonal skills, and a passion for delivering exceptional customer service.">Key...


  • Bradenton, Florida, United States United Placement Group Full time

    Job Title: Call Center LeaderWe are seeking an exceptional Call Center Leader to drive customer service excellence and operational efficiency within our dynamic team at United Placement Group.About the Role:Oversee daily operations, manage personnel, and ensure maximum efficiency in our call center environment.Foster a supportive and innovative work...


  • Bradenton, Florida, United States United Placement Group Full time

    Job DescriptionWe are seeking a skilled Customer Service Operations Manager to join our team at United Placement Group. In this role, you will be responsible for overseeing the day-to-day operations of our call center and driving results-oriented performance.Key Responsibilities:Team Leadership: Lead and manage a team of call center representatives to...

  • Call Center Team Lead

    2 weeks ago


    Bradenton, Florida, United States United Placement Group Full time

    Job Description:We are seeking a highly skilled Call Center Manager to oversee the daily operations of our contact center.Responsibilities:Team Management: Hire, train, and supervise call center representatives to ensure high performance and customer satisfaction.Performance Analysis: Analyze call center metrics and prepare reports for upper management to...

  • Call Center Team Lead

    2 weeks ago


    Bradenton, Florida, United States United Placement Group Full time

    Job OverviewWe are seeking a skilled Customer Service Operations Manager to lead our call center team at United Placement Group. As a key member of our management team, you will be responsible for ensuring the highest level of customer satisfaction and service excellence.Key Responsibilities:Hiring and Training: Recruit, onboard, train, and mentor call...

  • Call Center Director

    2 weeks ago


    Bradenton, Florida, United States United Placement Group Full time

    Job DescriptionWe are seeking an experienced Call Center Director to lead our remote team in delivering exceptional customer service. As a key member of our organization, you will be responsible for managing and developing a high-performing team, driving results, and implementing process improvements.Responsibilities:Hiring and Training: Recruit, onboard,...


  • Bradenton, Florida, United States United Placement Group Full time

    About the RoleAs a seasoned professional with a proven track record in call center management, you will have the opportunity to drive operational excellence and lead a high-performing team at United Placement Group. The successful candidate will be responsible for staff management, performance monitoring, goal development, coaching and training, and process...


  • Bradenton, Florida, United States United Placement Group Full time

    About UsWe are United Placement Group, a dynamic and collaborative company dedicated to delivering outstanding customer service. Our mission is to foster a supportive and innovative workplace where our employees can thrive.Job DescriptionWe are seeking a skilled Call Center Manager to join our team. In this role, you will be responsible for leading our call...


  • Bradenton, Florida, United States United Placement Group Full time

    Operations Management Job OpportunityUnited Placement Group is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving operational efficiency and customer satisfaction in our call center environment.About the Role:Develop and implement strategies to improve operational...


  • Bradenton, Florida, United States United Placement Group Full time

    Job SummaryWe are seeking a highly skilled Call Center Manager to lead our team in delivering exceptional customer service. As a key member of our organization, you will be responsible for hiring, training, and mentoring call center staff to ensure they excel in customer outreach.About the JobIn this role, you will work closely with cross-functional teams to...


  • Bradenton, Florida, United States United Placement Group Full time

    About United Placement Group:United Placement Group is committed to providing top-notch services to its clients and partners. As a leading provider of recruitment and staffing solutions, we strive to match the best candidates with the most suitable positions.Job Overview:This Call Center Manager position offers an exciting opportunity for a motivated...


  • Bradenton, Florida, United States United Placement Group Full time

    Job SummaryWe are seeking a highly skilled Call Center Manager to lead our dynamic team at United Placement Group. As a key member of our organization, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. Your leadership will be crucial in driving our customer service excellence...


  • Bradenton, Florida, United States YMCA of Southwest Florida Full time

    About the PositionWe are seeking a Wellness Center Manager Assistant to join our team at the YMCA of Southwest Florida. As a key member of our Wellness Center, you will be responsible for assisting with the day-to-day operations of the facility, including leading group exercise classes and workshops, and providing personalized guidance and support to members...


  • Bradenton, Florida, United States United Placement Group Full time

    Customer Service Manager Job DescriptionUnited Placement Group is seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for driving customer satisfaction and operational efficiency in our call center environment.About the Role:Develop and implement strategies to improve customer...


  • Bradenton, Florida, United States United Placement Group Full time

    Key ResponsibilitiesHiring, Training, Coaching, and Leading: Recruit, onboard, train, and mentor call center staff to ensure they excel in customer outreach.Customer Interaction: Handle escalated customer inquiries, guide employees through difficult calls or issues, and effectively diffuse angry customers.Issue Resolution: Manage and resolve complex issues...


  • Bradenton, Florida, United States Westminster Palms Full time

    Job Title: Health Center Program ManagerEstimated Salary: $20-$25 per hour, depending on experience.Westminster Point Pleasant is seeking a motivated and detail-oriented Health Center Program Manager to oversee the activities department. The ideal candidate will have a passion for working with seniors and excellent communication skills.The successful...


  • Bradenton, Florida, United States ESP Associates Full time

    Job Title:Survey Operations ManagerAbout ESP Associates:As a leading provider of engineering design and consulting services, we are committed to delivering exceptional results to our clients. Our team of experts provides a range of services including civil engineering, surveying, planning/landscape architecture, geosciences, environmental, subsurface utility...


  • Bradenton, Florida, United States United Placement Group Full time

    Join our dynamic team as a Contact Center Team Lead at the United Placement Group! In this role, you will be responsible for leading a team of call center representatives, analyzing metrics, and preparing reports for upper management to drive business growth and improve customer satisfaction.