Dynamic Call Center Management Role

2 days ago


Bradenton, Florida, United States United Placement Group Full time

Job Summary: We are seeking a highly motivated and experienced Dynamic Call Center Management Role candidate to lead our call center team. The successful candidate will have a proven track record of success in leading high-performing teams, excellent communication and interpersonal skills, and a passion for delivering exceptional customer service.

">
  • Key Responsibilities:
  • Lead a team of call center representatives, providing guidance, support, and training to ensure high performance and customer satisfaction.
  • Develop and implement process improvements to enhance team efficiency and effectiveness.
  • Collaborate with management to set daily operational goals that align with company objectives.
  • Conduct regular coaching sessions to enhance team skills and address performance issues.
  • Analyze call center metrics and prepare reports for upper management to assess team performance against established objectives.

Requirements:

  • Bachelor's degree in Business, Communications, or a related field.
  • Minimum of 6 years of experience in a call center environment, with at least 2 years in a managerial role.
  • Strong analytical skills with the ability to interpret data and make informed decisions.
  • Excellent communication and interpersonal skills.
  • Proficiency in call center software and MS Office Suite.

Salary: $100,000 - $130,000 per year based on experience and qualifications.



  • Bradenton, Florida, United States United Placement Group Full time

    Job Title: Call Center LeaderWe are seeking an exceptional Call Center Leader to drive customer service excellence and operational efficiency within our dynamic team at United Placement Group.About the Role:Oversee daily operations, manage personnel, and ensure maximum efficiency in our call center environment.Foster a supportive and innovative work...


  • Bradenton, Florida, United States United Placement Group Full time

    Job Description: The Call Center Operations Manager will be responsible for leading a team of customer service representatives in a fast-paced call center environment.Key Responsibilities:Develop and implement training programs to enhance customer service skills.Manage and analyze customer feedback to improve service quality.Collaborate with cross-functional...


  • Bradenton, Florida, United States United Placement Group Full time

    We are seeking a highly skilled Call Center Operations Manager to lead our customer service team at the United Placement Group. As a key member of our organization, you will be responsible for overseeing daily operations and managing personnel in our call center.With a strong focus on driving customer service excellence and achieving organizational goals,...


  • Bradenton, Florida, United States Marquette Management Full time

    Job OverviewWe are seeking an experienced Assistant Manager to join our team at Marquette Management, Inc. in Bradenton, FL.


  • Bradenton, Florida, United States Lakewood Ranch Medical Center Full time

    We are seeking a fellowship-trained Vascular/General Surgeon to join our esteemed team at Lakewood Ranch Medical Center in Bradenton, FL.Key HighlightsFellowship-trained in Vascular SurgeryBoard Certified/Board Eligible in Vascular SurgeryValid medical license in the state of FloridaAbout the RoleThe ideal candidate will be board-certified and hold an...


  • Bradenton, Florida, United States United Placement Group Full time

    Join our dynamic team as a Contact Center Team Lead at the United Placement Group! In this role, you will be responsible for leading a team of call center representatives, analyzing metrics, and preparing reports for upper management to drive business growth and improve customer satisfaction.


  • Bradenton, Florida, United States Ethos Veterinary Health Full time

    At Ethos Veterinary Health, we're dedicated to delivering exceptional care to our patients and their owners. As a Veterinary Technician in our dynamic emergency team, you'll play a vital role in providing high-quality patient care and contributing to the success of our hospital.About the Role:You will work closely with our experienced veterinarians and...


  • Bradenton, Florida, United States HCA Florida Blake Hospital Full time

    We are seeking a highly skilled and experienced Nurse Manager to lead our Cardiac Med Surg Unit at HCA Florida Blake Hospital.Job SummaryThis role requires a registered nurse with management specialty certification, 3 years of experience in acute care settings, and ACLS certification within 6 months of hire. The successful candidate will be responsible for...


  • Bradenton, Florida, United States United Placement Group Full time

    Job SummaryWe are seeking a highly skilled Call Center Manager to lead our dynamic team at United Placement Group. As a key member of our organization, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. Your leadership will be crucial in driving our customer service excellence...


  • Bradenton, Florida, United States HCA Florida Blake Hospital Full time

    HCA Florida Blake Hospital is a leading healthcare provider in Bradenton, FL, with a 383-bed hospital and a thirteen-acre campus by the Gulf Coast beaches. We are proud to be the only state-designated Level II trauma center in Manatee, Sarasota, and DeSoto Counties, verified by the American College of Surgeons.We are seeking an experienced Nurse Manager for...


  • Bradenton, Florida, United States Centerstone Full time

    Job Summary:Centerstone is a leading nonprofit behavioral health system seeking an experienced Night Nursing Supervisor to lead its team of professionals. This dynamic role involves overseeing nursing staff, ensuring compliance with organizational policies, and promoting excellent customer service within the hospital and community.About the Job:This...


  • Bradenton, Florida, United States VitalCore Health Strategies Full time

    VitalCore Health Strategies is an industry leader in Correctional Health Care. We have openings for Registered Nurses at Manatee Regional Juvenile Detention Center in Bradenton, Florida. The role is ideal for dedicated professionals who are passionate about delivering quality care to patients.Salary and BenefitsThe annual salary for this position is...


  • Bradenton, Florida, United States United Placement Group Full time

    Operations Management Job OpportunityUnited Placement Group is seeking a highly skilled Operations Manager to join our team. As a key member of our operations team, you will be responsible for driving operational efficiency and customer satisfaction in our call center environment.About the Role:Develop and implement strategies to improve operational...


  • Bradenton, Florida, United States Aureus Medical Group - Imaging Full time

    About the RoleAureus Medical Group - Imaging is seeking a skilled Interventional Radiology Technologist for a 12-week travel assignment in Florida. This Level II trauma center is renowned for its exceptional heart and vascular institute, cancer care, joint replacement, and orthopedic and spine care center.The ideal candidate will possess strong technical...


  • Bradenton, Florida, United States United Placement Group Full time

    Customer Service Manager Job DescriptionUnited Placement Group is seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for driving customer satisfaction and operational efficiency in our call center environment.About the Role:Develop and implement strategies to improve customer...


  • Bradenton, Florida, United States United Placement Group Full time

    Overview: United Placement Group is seeking a Customer Service Leadership Position to lead our dynamic call center team. As a Call Center Manager, you will be responsible for overseeing daily operations, managing personnel, and ensuring maximum efficiency within our call center. This role requires strong leadership skills, excellent communication abilities,...


  • Bradenton, Florida, United States HealthTrust Workforce Solutions HCA Full time

    Seeking Experienced Nurse for Progressive Care Unit RoleWe are currently searching for a dedicated and skilled Nurse to fill the position of a Progressive Care Unit (PCU) Registered Nurse (RN) in Bradenton, Florida. As part of our team at HealthTrust Workforce Solutions HCA, you will have the opportunity to work with a dynamic healthcare organization that...


  • Bradenton, Florida, United States Manatee Memorial Hospital Full time

    About Manatee Memorial HospitalManatee Memorial Hospital is a leading healthcare provider in Bradenton, Florida, serving the community for over 70 years. As part of the Manatee Healthcare System, our hospital has earned The Joint Commission's Gold Seal of Approval, demonstrating our commitment to quality care.We offer a range of advanced services, including...


  • Bradenton, Florida, United States Westminster Palms Full time

    Job Title: Health Center Program ManagerEstimated Salary: $20-$25 per hour, depending on experience.Westminster Point Pleasant is seeking a motivated and detail-oriented Health Center Program Manager to oversee the activities department. The ideal candidate will have a passion for working with seniors and excellent communication skills.The successful...


  • Bradenton, Florida, United States HCA Florida Blake Hospital Full time

    About the OpportunityWe are seeking a dedicated Registered Nurse to join our team at HCA Florida Blake Hospital. As a RN Float Pool Specialty, you will have the opportunity to work in various acute care settings, providing high-quality patient care and contributing to a dynamic healthcare environment.Compensation PackageWe offer a competitive salary range of...