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Patient Access Representative
2 months ago
About the Role
The Patient Access Representative is a vital member of our healthcare team, responsible for ensuring seamless patient registration and access to our services. This role requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.
Key Responsibilities
- Verify patient identity and select the correct patient record
- Review schedules and physician orders to register patients for the appropriate service
- Scan important documents, such as insurance cards and identification
- Enter patient demographic and insurance information into the electronic health record
- Explain and complete complex regulatory and compliance documents
- Collect co-payments, deposits, and outstanding balances
- Provide exceptional customer service and ensure a positive patient experience
Requirements
- High School Diploma or Equivalent
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong attention to detail and organizational skills
What We Offer
- A dynamic and supportive work environment
- Opportunities for career growth and professional development
- A comprehensive benefits package, including medical, dental, and vision insurance
- A 401(k) retirement plan and tuition reimbursement program
