Hotel Front Desk Agent

1 day ago


New Brunswick, New Jersey, United States Wingate, Brunswick Full time
Job Summary

We are seeking a highly skilled and customer-focused Hotel Front Desk Receptionist to join our team at Wingate, Brunswick. As a key member of our guest services team, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.

Key Responsibilities
  • Provide warm and welcoming greetings to guests, ensuring a positive first impression of our hotel.
  • Manage guest accounts, including check-in, check-out, and room assignments, ensuring accuracy and efficiency.
  • Field customer complaints and concerns, resolving issues in a professional and courteous manner.
  • Perform general bookkeeping tasks, maintaining accurate and up-to-date records of guest information.
  • Answer incoming calls and respond to guest inquiries, providing information on room bookings, rates, amenities, and special requests.
Requirements
  • High school diploma or equivalent required; 1 year of experience in the hospitality industry preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to multitask, prioritize tasks, and maintain a high level of productivity.
  • Proficiency in Microsoft Office and reservation management systems.
About Us

Wingate, Brunswick is a 99-room, pet-friendly, and non-smoking hotel located off of 95 and 341. We offer a positive and supportive work environment, with opportunities for growth and development.



  • New Brunswick, New Jersey, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Hotel Resource. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key Responsibilities:Check guests into and out of the hotel, ensuring all necessary...


  • New Brunswick, New Jersey, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Benchmark The Heldrich Hotel in New Brunswick, NJ.Key ResponsibilitiesProvide exceptional guest service by greeting and checking in guests, answering phone calls, and responding to guest inquiries.Process guest folios, post charges, and make transportation...


  • New Brunswick, New Jersey, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Representative to join our team at Hotel Resource. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Provide warm and sincere greetings to all guests,...


  • New York, New York, United States The Greenwich Hotel Full time

    Front Desk Agent OpportunityWe are seeking a skilled and courteous Front Desk Agent to join our team at The Greenwich Hotel in downtown Manhattan.Key Responsibilities:Guest Relations: Provide exceptional service to guests, responding to inquiries and resolving issues in a professional and courteous manner.Teamwork: Collaborate with the Guest Relations Team...


  • New Brunswick, New Jersey, United States Hotel Resource Full time

    Position OverviewThe Overnight Front Desk Agent plays a crucial role in ensuring a seamless experience for our guests at Hotel Resource. This position requires a dedicated individual who is committed to delivering exceptional service and creating memorable experiences.Company:Hotel ResourceLocation:United StatesCategory:HospitalityEmployment...


  • New York, New York, United States Six Flags Great Escape Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Six Flags Great Escape. As a Hotel Front Desk Agent, you will be responsible for providing exceptional guest service, handling cash and credit transactions, and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesWelcome...


  • New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full time

    Hotel Front Desk Agent Job SummaryWe're seeking a highly skilled and professional hotel front desk agent to deliver exceptional guest experiences at our hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and ensuring their stay with us is nothing short of excellent.Key Responsibilities:Collaborate with...


  • New York, New York, United States ENDEAVOR HOSPITALITY GROUP LLC Full time

    Hotel Front Desk Agent Job SummaryWe're seeking a professional and friendly hotel front desk agent to provide exceptional service to our guests. As a key member of our hospitality team, you'll be responsible for ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Collaborate with housekeeping staff to ensure rooms are ready for new...


  • New Brunswick, New Jersey, United States Benchmark The Heldrich Hotel Full time

    Unlock Your Potential as a Front Desk SupervisorBenchmark The Heldrich Hotel is seeking a highly motivated and customer-focused individual to join our Front Desk team as a Front Desk Supervisor. As a key member of our team, you will be responsible for delivering exceptional guest experiences, leading by example, and supporting your colleagues in a fast-paced...


  • New York, New York, United States Essex Hotel Management Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Hampton Inn by Hilton in Webster, NY.Job Summary:The Front Desk Agent will be responsible for providing exceptional guest service, handling room reservations, and ensuring a smooth check-in and check-out process.Key...


  • New York, New York, United States Endeavor Hospitality Group Full time

    Hotel Front Desk Agent OpportunityWe're seeking a skilled and professional hotel front desk agent to deliver exceptional guest experiences at our hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, and ensuring their stay with us is memorable.Key Responsibilities:Collaborate with housekeeping staff to...


  • New Brunswick, New Jersey, United States Benchmark The Heldrich Hotel Full time

    Job SummaryBenchmark The Heldrich Hotel is seeking a highly motivated and customer-focused individual to join our Front Desk team as a Front Office Supervisor. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless guest experience, and leading by example to drive sales and revenue growth.Key...

  • Front Desk Agent

    1 day ago


    New York, New York, United States sulekha Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a highly skilled and experienced Front Desk Agent to join our team at Sulekha. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling front desk operations, and ensuring a smooth and efficient check-in and check-out process.Key...


  • New York, New York, United States Endeavor Hospitality Group Full time

    Hotel Front Desk AgentWe're seeking a professional and positive hotel front desk agent to deliver exceptional experiences to every guest at our hotel. As a key member of our team, you'll be responsible for welcoming guests, managing their information, distributing keys and room assignments, and answering general inquiries to ensure they have an excellent...


  • New York, New York, United States Hotel Resource Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Hotel Resource. As a key member of our front desk team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and register guests, assigning rooms and providing...


  • New York, New York, United States Rosewood Hotel Group Full time

    Front Desk Agent Job DescriptionWe are seeking a skilled and courteous Front Desk Agent to join our team at Rosewood Hotels and Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing payments, and ensuring a seamless check-in and check-out experience for our guests.Key Responsibilities:Process guest...


  • New Brunswick, New Jersey, United States The Heldrich Full time

    About The Heldrich Hotel & Conference CenterWe are a dynamic and customer-focused hotel located in the heart of New Brunswick, New Jersey. Our team is dedicated to providing exceptional guest experiences and creating a supportive and inclusive work environment.Job SummaryWe are seeking a highly skilled and customer-centric Front Desk Agent to join our team....

  • Front Desk Supervisor

    2 weeks ago


    New York, New York, United States The Greenwich Hotel Full time

    Job Title: Front Desk SupervisorAbout The Role:We are seeking a highly skilled and experienced Front Desk Supervisor to join our dynamic Front Desk Concierge team at The Greenwich Hotel. As a Front Desk Supervisor, you will play a key role in ensuring that our guests receive exceptional service and have a memorable stay with us.Key Responsibilities:Assist...


  • New York, New York, United States Essex Hotel Management Full time

    {"title": "Front Desk Agent", "description": "Job SummaryWe are seeking a highly motivated and customer-focused Front Desk Agent to join our team at the Hampton Inn by Hilton in Webster, NY. As a key member of our hospitality team, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key...


  • New York, New York, United States DelMonte Hotel Group Full time

    Front Desk Clerk Job DescriptionWe are seeking a highly motivated and organized Front Desk Clerk to join our team at DelMonte Hotel Group. As a Front Desk Clerk, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key Responsibilities:Greet and register guests, assigning rooms and providing...