Dining Services Operations Manager

6 days ago

Blacksburg, Virginia, United States Commonwealth of Virginia Full time

Job Summary

The Dining Services Shift Leader is responsible for overseeing the daily operations of the assigned food service department. This role involves supervising and leading a team of staff members, ensuring the efficient production and delivery of food, maintaining high standards of cleanliness and sanitation, and providing excellent customer service.

Key Responsibilities

  • Supervise and lead a team of staff members to ensure efficient food production and delivery.
  • Maintain high standards of cleanliness and sanitation in the food service department.
  • Provide excellent customer service to ensure customer satisfaction.
  • Collaborate with kitchen staff, administrative staff, and other supervisors to achieve departmental goals.
  • Ensure compliance with food safety regulations and sanitation practices, including HACCP guidelines.
  • Manage inventory and supplies to ensure efficient operations.
  • Develop and implement strategies to improve customer satisfaction and departmental performance.

Requirements

  • Bachelor's degree in a related field, such as hospitality, food service management, or a related field.
  • Proven experience in food service or a related field, with a minimum of 2 years of supervisory experience.
  • Strong leadership and interpersonal skills, with the ability to motivate and train staff effectively.
  • Excellent communication skills, both verbal and written, to collaborate with team members and provide feedback.
  • Knowledge of food safety regulations and sanitation practices, including HACCP guidelines.
  • Familiarity with computerized management tools and record-keeping systems.
  • Ability to work in a fast-paced environment, handle multiple tasks, and prioritize responsibilities.
  • Attention to detail and a commitment to maintaining high-quality standards.
  • Physical stamina and the ability to lift and move heavy objects.
  • Flexibility to work evenings, weekends, and holidays as needed.

Preferred Qualifications

  • Additional culinary or supervisory training.
  • Previous supervisory experience in a food service or related field.

Working Conditions

The Dining Services Shift Leader will work in a fast-paced food service environment, with frequent exposure to food, cleaning chemicals, and other substances. The position requires standing for long periods, lifting heavy objects, and working in a team environment.

Benefits

The Commonwealth of Virginia offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.

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