Financial Operations Supervisor
2 weeks ago
Job Overview
The Financial Operations Supervisor plays a crucial role in overseeing the management of monetary transactions at a vibrant collegiate dining establishment. Reporting directly to the Administrative Assistant, this position is pivotal in ensuring effective funds management, including credit card transactions, deposits, and the training and oversight of cashiers. The supervisor will engage in various bookkeeping activities, data entry, and clerical tasks such as typing, filing, and handling phone inquiries.
Key Responsibilities
- Manage and supervise the cash handling processes, ensuring accuracy and compliance with established protocols.
- Conduct regular audits of meal plans and financial transactions to maintain integrity and adherence to university policies.
- Collaborate with different departments to facilitate online catering requests and ensure timely processing.
- Prepare and submit franchise reports with precision and punctuality.
- Provide training and support to cashiers, enhancing their operational efficiency and customer service skills.
Required Qualifications
- Proven experience in managing funds, particularly with credit card transactions.
- Strong background in bookkeeping, including revenue reconciliation and report generation.
- Supervisory experience in food service or retail environments.
- Proficiency in operating electronic cash registers and processing transactions accurately.
- Familiarity with inventory management and record-keeping practices.
- Competence in using Microsoft Office Suite, especially Excel.
- Excellent customer service and organizational skills, alongside strong interpersonal communication abilities.
- Experience in clerical duties such as typing, filing, and answering phones.
- Ability to operate a 10-key adding machine/calculator efficiently.
Preferred Qualifications
- Experience with large credit card deposits and funds handling.
- Familiarity with reporting systems such as Hokie Passport, CSGold, and Micros.
- Knowledge of franchise reporting processes.
- Understanding of mobile ordering systems.
- Capability to manage multiple tasks and adapt to evolving priorities.
Additional Information
Candidates must undergo a criminal background check and possess a clean driving record. The work schedule is typically Monday through Friday, with flexibility as required to ensure exceptional customer service.
About the Commonwealth of Virginia
The Commonwealth of Virginia is committed to fostering an inclusive and diverse environment that promotes knowledge, discovery, and creativity. We strive to prepare leaders who are equipped to address the challenges of the future.
The Commonwealth of Virginia is an equal opportunity employer and does not discriminate based on age, color, disability, sex, gender identity, national origin, race, religion, sexual orientation, or military status.
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