Overnight Audit Manager

1 week ago


West Palm Beach, Florida, United States Amrit Ocean Resort & Residences Full time

Compensation Type:
Hourly

Company Overview:
Amrit Ocean Resort & Residences is a pioneering luxury wellness community dedicated to promoting mindful living through innovative practices and holistic approaches. Our unique property combines ancient wellness philosophies with modern technology to create an unparalleled experience for our guests.

Position Overview:
The Night Audit Supervisor plays a crucial role in ensuring the accuracy and integrity of all financial transactions within the hotel. This position is responsible for reconciling cashier transactions, generating management reports, and verifying guest billings and city ledger transactions. The supervisor will also oversee the daily operations during the night shift, ensuring that all reports are produced accurately and efficiently.

Key Responsibilities:

  • Maintain a welcoming and professional demeanor at all times.
  • Communicate effectively, both verbally and in writing, with all levels of staff and guests in a courteous and service-oriented manner.
  • Listen attentively to and address concerns raised by guests and team members.
  • Manage multiple tasks and prioritize departmental functions to meet deadlines.
  • Participate in all required meetings and training sessions.
  • Adhere to attendance standards as per company policy.
  • Uphold high standards of personal appearance and grooming.
  • Comply with company policies and regulations to ensure safe and efficient operations.
  • Identify areas for improvement and assist in implementing solutions.
  • Handle problems proactively, including anticipating and resolving issues as they arise.
  • Understand and apply complex information from various sources to achieve objectives.
  • Cross-train in other hotel departments as needed.
  • Maintain confidentiality of sensitive information.
  • Demonstrate initiative by anticipating guest and operational needs.
  • Perform additional duties as assigned by management.
  • Manage financial information and basic arithmetic functions effectively.
  • Ensure timely completion of all tasks on the shift checklist.
  • Conduct audits and reconciliations of financial and statistical reports.
  • Prepare and distribute daily reports as required.
  • Monitor and report any unusual operational or financial occurrences.
  • Foster good communication and teamwork among staff and departments.
  • Ensure overall guest satisfaction and handle any complaints or emergencies during the shift.

Qualifications:

  • High School diploma or equivalent required.
  • 2 to 3 years of progressive experience in a hotel or related field.
  • Relevant college coursework is advantageous.
  • Previous supervisory experience preferred.
  • Flexibility in working hours is essential.
  • Ability to exert up to 10 pounds of force occasionally.
  • Availability for late or overnight shifts.


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