Crisis Intervention Specialist

1 day ago


Columbus, Ohio, United States National Church Residences Full time
Crisis Specialist Job Description

Job Summary: We are seeking a skilled Crisis Specialist to join our team at National Church Residences. The successful candidate will be responsible for providing crisis management and de-escalation services at our Permanent Supportive Housing sites.

Key Responsibilities:

  • Participate in established processes to identify clients in need of prevention interventions and develop new processes to identify clients and refine existing ones.
  • Conduct wellness checks to build relationships and trust with clients, develop ongoing rapport, and provide coping strategies to clients and debriefing after stressors or incidents.
  • Assist clients with linkage to the most appropriate resources and services, communicate and coordinate with case management in shelter or housing programs, and model appropriate crisis prevention and de-escalation skills for coworkers.
  • Engage in crisis de-escalation to reduce situations resulting in violence, harm, and/or police and emergency medical involvement, and serve as a point person with authorities after a death or other crisis or significant event.

Requirements:

  • Bachelor of Social Work or comparable degree in Psychology or Counseling is preferred. High school diploma or GED required.
  • 1-2 years previous experience in crisis and de-escalation work, mental health and substance use disorders, housing and homelessness.
  • Good communication, comprehension, and interpersonal skills, with the ability to speak, read, write, and understand English.
  • Exercise good judgement, able to think and act quickly, and remain professional in challenging situations.

Working Conditions: Good Office Conditions

Supervision Received: General Supervision. Employees generally operate by themselves checking with supervisor when in doubt



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