Crisis Intervention Specialist
1 day ago
Job Summary: We are seeking a skilled Crisis Specialist to join our team at National Church Residences. The successful candidate will be responsible for providing crisis management and de-escalation services at our Permanent Supportive Housing sites.
Key Responsibilities:
- Participate in established processes to identify clients in need of prevention interventions and develop new processes to identify clients and refine existing ones.
- Conduct wellness checks to build relationships and trust with clients, develop ongoing rapport, and provide coping strategies to clients and debriefing after stressors or incidents.
- Assist clients with linkage to the most appropriate resources and services, communicate and coordinate with case management in shelter or housing programs, and model appropriate crisis prevention and de-escalation skills for coworkers.
- Engage in crisis de-escalation to reduce situations resulting in violence, harm, and/or police and emergency medical involvement, and serve as a point person with authorities after a death or other crisis or significant event.
Requirements:
- Bachelor of Social Work or comparable degree in Psychology or Counseling is preferred. High school diploma or GED required.
- 1-2 years previous experience in crisis and de-escalation work, mental health and substance use disorders, housing and homelessness.
- Good communication, comprehension, and interpersonal skills, with the ability to speak, read, write, and understand English.
- Exercise good judgement, able to think and act quickly, and remain professional in challenging situations.
Working Conditions: Good Office Conditions
Supervision Received: General Supervision. Employees generally operate by themselves checking with supervisor when in doubt
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